QDOBA Mexican Eats — Restaurant in Springfield

Update: they did reach out. Would not refund my meal said they would offer me vouchers for food to reexperience the show. No thank you. Disputed with my bank and got my money back after 90 days.

What the heck was that. So after leaving Chipotle because they did not have anyone to service anyone and out of food we stopped here. We saw patrons inside eating so we thought okay it should be okay. Let me tell you it was anything but okay. The guy kid behind the counter was the only thing pleasant about this experience. He was nice and even saw the rice needed swapped out and did before he started my bowl. Two girls were on their break and I saw another guy back and forth in the back.

Was the store clean heck no. The grill looked like it hasn't been touched in months. Food caked on burnt and you can't say it was just from today. Counters around the food nasty. Another surface area covered in cheese. Tabletops dirty. Area around soda and tea dispensers covered in spilt drinks. Floors horrible. Trash overflowing. And flies everywhere. I should have walked out but I gave it a try.

Food quality. Lol. The meat looked like it was sitting there forever. I even questioned if there was potatoes you could add to the bowls. Come to find out that was my chicken. Rice had an overpowering lime taste along with way to much cilantro. It was still edible at this point. Beans were good corn was good. Again still edible.

Until......

The girls came off of break. While I sat there watching them laugh and eat and play their phones I thought they were having a great time. Then one girl ran behind the counter to help another customer. She then went directly to put on gloves. A+ for the gloves however. She skipped the part where you wash your hands before touching clean gloves to touch food! I was disgusted.

Then....

The other girl did it. With her hair flinging wildly and hands running all through it. Jumped from her break time to the register and even put her hands down to fill chips!!!!

I done lost my appetite.

Then...

The guy kid came out to start cleaning the tables. Awesome someone is going to clean! The hair flinging touching girl came out from behind the counter to get the spray bottle and rag from the guy kid and they all had a little argument about who's doing what. She then SPRAYED! THE TABLES FROM A UNGODLY AMOUNT OF DISTANCE towards our table and all into our food! I was done. I pushed my food away. I saw the liquid land into my food.

The guy kid who had the dirty rag and spray bottle then! Proceeded to go get a full bag of cheese cut it open and pour and hand the cheese into the bowl without gloves. While the first girl played on her phone behind the counter put it in her pocket. Did not wash her hands again and went and grabbed the clean thing you put the food in and paper. Puke is what all of that is!!!!

Are we not taking food safety courses anymore. Food handlers card??? Training????? Where is management? For my bill to be $17.00 you would expect fresh food. Clean environment and kids to have knowledge on cleanliness. I would like my money back. I did not even eat past 3 bites. There I a camera and someone needs...

I don't know what y'all are complaining about the food is good and the people are nice. The only problem was the Karen that walked in to the store and riled everything up.

As a connoisseur of Mexican cuisine, I am always on the lookout for new and exciting places to eat. I recently had the pleasure of dining at Qdoba, a fast-casual Mexican restaurant chain, and I was thoroughly impressed.

The first thing that struck me when I walked into Qdoba was the smell of freshly-made food. The restaurant was clean and well-maintained, and the staff was friendly and efficient.

I ordered the barbacoa burrito, which was made with slow-cooked, shredded beef that was incredibly flavorful. The burrito was also packed with fresh pico de gallo, sour cream, and guacamole. The habanero sauce on the side was a nice touch, and it added a bit of heat to the burrito without being overwhelming.

The service at Qdoba was excellent. The staff was attentive and helpful, and they were happy to make recommendations. The food was served hot and fresh, and the portions were generous.

I have been to Qdoba several times now, and I have never had a bad experience. The food is always delicious, the service is always excellent, and the atmosphere is always pleasant. I highly recommend Qdoba to anyone looking for a great Mexican meal.

Here are some additional details that I appreciated:

The ingredients at Qdoba are fresh and high-quality.

The menu items are creative and innovative.

The restaurant has a modern and stylish design.

The staff is knowledgeable and passionate about Mexican cuisine.

Overall, Qdoba is a great place to go for a delicious and satisfying meal. It is a popular spot for both locals and tourists, and it is sure to please even the most discerning palate.

I would give Qdoba a 5-star rating, and I would definitely recommend...

Extremely disappointed. We have always gone to the battlefield location and have always had a good experience. We were on east sunshine and decide to go to this location and we will never be back.

They were so unprepared and unprofessional. Knowing you work in the food industry and you are slow, best thing to do is to make sure your restaurant is clean, sanitary and food is in stock. It was very short of that. Every table was dirty and covered in food. We got up to the line to order , and the employee was unprepared. The rice was completely out , but he continued to scrape the bottom of the container to attempt to get rice out rather than walking to the back to grab more. Resulting in very little food in the bowl and then had to wait to get more, due to the employee telling another worker he needed to be brought new rice and stood there and waited , rather than grabbing real quickly himself. We had to ask more than once to add a little more because we were given child size servings in an adult bowl.

As we are trying to pay, ann employee was on their cell phone in the front of the house scrolling while there was someone in line.

When dealing with people in the food industry and customer service , you expect cleanliness and professionalism.

I highly recommend bringing this to everyone’s attention in management as per previous reviews, this seems to be a...