Subway — Restaurant in Springfield

My mother in-law and I was visiting my husband in the hospital at James River. We decided to order Subway. We picked up four sandwiches,chips cookies and three drinks. I have to say it's the best Subway I ever been to. Everything was perfect. I think the lady who was working might have been a manager. She did such a awesome job. Everything was fresh and made just right. I think that the only thing that might have been wrong was the bottled soda could have been colder but really other than that everything including her timing on are food being ready was so excellent. I hope you keep this lady around. She made a very good first impression...

I forgot I don’t come to this subway anymore because they charge you for the double cheese when you order a numbered sandwich but they don’t put 8 pieces they only put the standard 4. Luckily they didn’t forget to charge me for my bacon! I asked for my sandwich to be double toasted, it got toasted for maybe 10 seconds, the bacon on it I know is precooked but had no toast to it at all, looked like it does in the pack. Let alone the bread wasn’t toasted at all. Also I absolutely HATE when they ring you up with their gloves on and then don’t switch them when they continue making your sandwich. Luckily there are subways...

My husband ordered a salad to bring me at work on 8/3/24. He asked for the turkey to be cut up which has never been an issue at any location before including this one. The manager on duty adamantly refused, stating they " do not serve chopped salads. They turn sandwiches into salads." Absolutely rude and unprofessional. This location was the most convenient one for my work but they are everywhere. We will no longer frequent this one because some young lady preferred to prove a point over...