Kim Van Restaurant — Restaurant in St. Louis

Best St. Paul sandwich I've found so far. Sometimes a little salty, but still the best I've had. I've tried other food from here, but mainly come for the St. Paul. You can call in a pickup order, which seems to be what most people do. Or you can come wait while your order is being prepared. They have a dining room but rarely have I seen anyone eating there... the wait is usually something like 15 minutes. You ring a bell through the plastic partitioned ordering window when you arrive and someone will come out of the kitchen (if no one is already there) to take your order. This place isn't fancy by any means, and the tables seem like they could use a cleaning. Of note are the plants up front which are seemingly ancient. Lastly, not the St. Paul, but I went in late on a rainy night and had the best egg drop soup I've ever had. It may be because I was the only customer at the time, but I will definitely be back to try for that...

Had a craving for the Hot Braised Chicken wings so we stopped in. We were less than impressed by the food and customer service. Called in my order ahead of time and did not leave home for 15 minutes to allow time for the food to be ready. When we arrive there was one person ahead of us and we waited for about 10 minutes while the staff member took his sweet time checking the customer out. Then a gentleman came in who walked to the front of the line and the staff member stopped helping everyone else to get him his meal. Probably won’t be back, great customer service is a pet peeve of mine.

The hot braised was more like the chicken wings that Schnucks salad bar used to have. That recipe has definitely changed. The fried rice was very dry. Again...

We will never call them again. It took 70 minutes to arrive. Food was cold when it arrived. The sweet and sour chicken used cheap cuts of chicken, was stringy and tough. The crispy coating was dramatically over cooked. The order was not accurate. We received soda obviously meant for someone else. On the Hunan chicken, again, the meat was poor quality. There were few vegetables.

In fairness to the restaurant, I discovered the driver's car was a half block away, and wouldn't start. He should have delivered the food before working on the car, since we were only three houses away.

We tipped the driver well, but we will never call this...