Starbucks — Restaurant in St. Louis

Now I do go to Starbucks quite often (every 3-4 days). Today I had went to Starbucks and order the same as I always order the cookie crumble frap… 2 of them, the last 5 times I been there I specifically pronounce my order. I get the the window and look at this it’s wrong. The time the trans who works the window has had an attitude. This isn’t the first time either. I was approached by whoever at the window , manager maybe another coworker who cares. I said this isn’t the first time buts it’s the Definitely the first time I said something about the attitude and it’s the last time I say something about it. I said I did not appreciate the attitude because she/he can’t hear me, but an attitude when I say that’s not what I order then an argument is not how to handle your customers. I begin to call to talk to store manager 10 times. 4/10 times I get hung up on literally, the other 6 times no answer. I had enough with the location right now the street 2 min drive, last time I go to this location. With gas prices I’ll drive the extra 10 min to the next Starbucks who has the customer service customers deserve. I hope this staff on July 10th at 5:00 get what they deserve after i called corporate. Cal you’re a champ for helping me out. As of the staff at Starbucks on Chippewa, shame on you and you should let go the transgender who has a constant attitude EVERY...

I LOVE that this place is one of the most queer-friendly stores I've ever seen in corporate worlds. Love seeing a company being an ally to LGBT* folks. I also LOVE that I know for a fact (confirmed by store manager) this location will not even consider bigoted comments from anywhere; any rev iew with bigotry is not paid attention to, respected, or considered by management, which is so rare and so nice for the employees. Love this location! I love the team here. Yes drinks are occasionally made wrong, but if YOU are polite about it and go tell them, they will remake your drink every time, I know because I've done that very thing and they were absolutely pleasant and remade my drink and gave me a gift card for next time. Yes, sometimes the wait is long, because they are short staffed and slammed and, you know, human beings. and if you see a line and expect to be in and out within 5 minutes, that's on you not the employees who do their best. Honestly though, if you're simply a kind person, this is the best location to be at...

This Starbucks team deserves some major appreciation. I ordered through the mobile app this morning and at first thought they might be out of an ingredient for my drink. With how busy it was (the sun was out and the place was packed!), I overthought the situation and worried they wouldn’t be able to make it. But the team came through — they were absolutely slammed, yet still got everything right.

What stood out most was how hard they were working under pressure. Even with a long line of customers, they kept things moving, stayed focused, and delivered. The wait felt long only because of how busy it was, not because of any lack of effort.

I went back in and tipped extra because they really earned it. Thanks to this crew for handling the morning rush with so much hustle — you turned what could have been a stressful experience into a...