fresh&co — Restaurant in Stamford

This place was great when it first opened - gave out promotions, solid sample sizes, the kind of stuff that makes the customer feel at home. In the 8 months since then, it’s been nothing but a decline in both quantity and quality in the spirit of short-term profits. I went in tonight after a great workout and was excited, not only for a healthy meal, but in hopes that my neighborhood Fresh&Co has changed for the better.

Unfortunately, I couldn’t have been more wrong.

Ordered a market plate which is a base, protein and two sides. The base I wanted was the riced cauliflower and they were out. Sure, is it the 4th time in a row that’s happened? Yes. But it was 7pm and they close at 8, so I’ll let it slide. Next I feast my eyes on a mountain of chicken and decide that to be my protein. I’m provided with barely a “tong-ful” of strips that may feed my 7 year old second-cousin. It’s the end of the night; there’s a pile of meat large enough to stop traffic on I-95, and when I asked for “a little more” I was told it would be an up charge of $7 (SEVEN DOLLARS) for another scoop.

Guys - I know inflation is tough but the FED has been cutting rates. You’re sacrificing long term opportunity with hundreds of residents in Atlantic Station and ASW in exchange for a few extra pieces of chicken that will either get saved for tomorrow or thrown in the trash. On a scale of 1 to OSHA, I’m hoping you choose the latter.

In speaking up I was only met in full agreement by the nice patron behind me, but bewilderment by the person at the counter. The manager watched from afar but only scrambled and did not address.

Anyways I’m boycotting. Do better, or I’ll gladly wait until new...

My husband and I went to get breakfast burritos. The woman helping us who is Hispanic based on her accent was extremely rude and rolled her eyes at us. After we made a honest mistake, and asked for veggie burritos, I asked her to change her gloves due to our dietary restrictions to avoid contamination. I even apologized for asking her to change gloves and offered an explanation. But she continued to be rude and roll her eyes at us again. Also when we first arrived she ignored us to provide service. This the second time I’ve experienced a negative customer services. The previous time was also a male Hispanic associate. I live right next door, and enjoyed coming to fresh and company. Today, we left without buying anything, not sure if we should ever return. Lastly I don’t know if race is playing a role, but this is unacceptable and unprofessional. I hope the manager and owner...

Went downhill extremely quickly after opening. Portion sizes are objectively embarrassing now. Service also lacks. Don't know how they justify the prices with the portions they provide. Sandwich Maestro down the road offers 2x the portions at half the price and quality ingredients.

Update 7/7/2025: This place is a joke. Sometimes my company orders from here so I get it for free. The chicken thighs are never trimmed correctly so have to spit out gobs of fat / gristle that should be cleaned. One time I went late at night out of desperation and saw a completely raw steak (google Pittsburgh blue). I told the person on staff it was raw and was given an oblivious smile with "that's how people like it really". I love rare steak, this was a steak cooked from fridge / freezer by an idiot. Every single time the past 5 times my work has ordered it the sweet potatoes have been...