My family and I love the fresh bagels and cream cheese varieties from here however my rating would be higher if the customer service was better. Early this afternoon when they were not busy the lady helping me was rude, did not smile one bit and tried to rush me as I was quickly deciding what to get for my family that we have not tried yet. I was quick to decide and always said please and thank you but the service I received was not too kind or welcoming. Unfortunately I could not get a name of the individual and I was never offered a receipt either. We love the food here but today I did not feel too welcome as it seemed she just wanted me out the door like I was personally bothering her. In the end I said “thank you very much I hope you have a great rest of your day” and she just walked away without a word. I understand people have bad days however there is no excuse to treat a...
Read moreThe bagels at Village Bagels are fantastic, however there were some issues with cleanliness, especially during this time with Covid. They didn't have one of those plastic screens, which I was surprised about, though it didn't really bother me. What bothered me was that they were wearing gloves, got and prepared our food, went to the register, took our credit card, then went back to prepare the next customer's food all with the same pair of gloves. There's no point of wearing gloves if they're not going to...
Read moreThis used to be my favourite place as a child, it seems like they changed the ownership as well as my first time back in a while and everything has changed for the worse. On top of that the taller guy who served me was very unhygienic, unsanitary and provided very poor customer service. I honestly paid out of courtesy as I did not even consume the sandwich it how off putting the whole experience was. I really wish I would have read the reviews before visiting as I would have not visited if I...
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