Sabrosada — Restaurant in Stanton

Grace and mutual respect go a long way.

Let them know it was my first time. Reviewed the menu and saw regular burrito and Supreme burrito. I ordered a regular. After a few bites I realized it had avocado in it. Sadly, I’m allergic to avocados. I reviewed the menu and there was no mention of the avocado. I shared my allergy story and requested they make another for me. The cashier pushed a few buttons on the register and asked me to pay $14.75 for the replacement.

I mentioned the absence of the avocado in the menu and again requested they remake it. The initial response was that they hadn’t made a mistake…which is absolutely true. I opted to forego the added expense and left the burrito at the register after stating I wouldn’t be eating it. I also shared I would add this story as a cautionary tale for those who follow to avoid repeating my mistake. I had arrived there with a friend who said they had great food there in the past and I felt disappointed I would be missing out and owned that it was my fault for not asking about what comes on the burrito.

After about 5 minutes the cashier shared they had arranged for the burrito to be remade without charging me. I was grateful for the change of heart.

The burrito was well made, the meat was nicely seasoned, and didn’t fall apart while eating it. I would definitely consider visiting again when I return to town.

The atmosphere is 3 stars as the environment is mostly hard seating areas circa 1970’s style.

I’m grateful to the team for hearing my problem and helping to find a win-win...

You better be ready to take a bite out of your food before you leave that drive through line, cuz if you get home with an order that’s incorrect, that’s on you?

Ordered a burrito with shrimp instead of carne asada, lady taking the order said that it will be an extra 4 dollars for this. We said ok, whopping 18+ dollars for a burrito we’re used to paying 14 dollars on? Sure, maybe they changed their pricing. We’re hungry, we’re tired, we’ve ordered this same thing plenty of times before and won’t question inflation.

Getting home, taking a bite of this overpriced burrito- all carne asada, zero shrimp in sight.

Called the restaurant to get a refund, store manager insists that we have to go back to the store TONIGHT with the receipt AND the burrito to get our money back.

I explained we drove out of our way to go there, there’s no way we’ll be able to make it back tonight, let alone next week.

They insisted we had to at least go back to the store later on physically to get money or even credit for this bullshit. Getting punished for their mistake? Fun.

Then to find out, oh! it’s not supposed to be 4 dollars extra for this burrito, switching from carne asada to shrimp should be exact same price of $14, I guess the drive through charged us extra for 2 meats? Even though I have very clearly ordered this as a Burrito NO CARNE ASADA, REPLACE WITH SHRIMP.

People make mistakes sure, but your solution is to expect your customers to go out of their way to rectify YOUR mistake? That’s unfortunate and unethical.

Would not recommend,...

The food is delicious! The reason I give it 4 stars is because of an incident I had one time where they didn't put my whole combo plate in the bag and when I got home, I noticed so I called and they said come back. When I did, the drive through line was super long so I called and asked if someone could possibly just run it out to my car in the parking lot because I didn't have a mask and this was right in the middle of the covid outbreak. They said ok so I told them the car I was in and where I parked. Well, I waited...and waited and then I called again because by this time I might as well of jumped in the drive through line and been gone. They finally brought my food out. It was cold and they didn't even bring something to make up for it, like some free chips or a coupon or anything. Just "here you go, sorry." But I have been back since then because there food is delicious!! I get the cheese enchilada combo plate (their sauce is killer!) my boyfriend loves the beef tacos and the rolled tacos with guac and my son gets the nachos 1/2 plate...