Casa Bravo Mexican Restaurant — Restaurant in Starkville

I don’t typically leave reviews, but the dining experience was so horrendous I can’t help but comment. I’m not sure our server’s name, I don’t remember her giving it and we saw her so rarely I probably wouldn’t have remembered anyway.

First, I’ll start with the drinks. I ordered a jumbo virgin daiquiri and my boyfriend ordered a glass of red wine. We also ordered sodas which my boyfriend’s sat empty with no refill the entire night. It took a long time to get our speciality drinks and when we did my boyfriend’s wine was served in a glass full of ice. I’ve never in my life heard of wine being served with ice especially red wine. My drink was regular sized and not jumbo. I pointed it out to the server and she argued with me saying she told the bartender to make a jumbo and that’s what was given; I know it wasn’t a jumbo because I’ve dined at this restaurant before and on top of that I bartender for it years ago. She finally stopped and just got me a second one to go with my first.

Second, our food was terrible. My boyfriend ordered a bowl and half the ingredients he asked for were not included. When we pointed it out to the server, instead of taking it back and remaking his food, she just brought a bowl of the ingredients for him to dump it in himself. I ordered the Starkvegas quesadilla and my food was cold and bland with the cheese completely just congealed and not hot on top of it. I decided not to bother complaining after the ordeal about the drinks.

For the most part we didn’t see our server all night, except we could see her in the corner with a bunch of other servers in their phones and hanging out rather than attending us. While we were eating, someone started stacking all the chairs up and mopping all around us: it was 8:15 on a Saturday. The smell of cleaning products surrounding us and the feeling of “we want you to leave so we can close,” left my partner and I not even wanting to finish what was already a not great meal.

I think we sat there for over 10 minutes not touching our plates and clearly done before our server brought the check. When we got the check I saw I’d been charged wrong for my drink. I pointed it out to the server and simply asked it be corrected to the price it was supposed to be. Rather than listening to my concerns she argued with me about the price and the product and so I said I’d just pay for it then because I really wanted to leave at this point. The server then said she’d just take it off rudely to me and snatched the tab out of my hands. It took her a long time to come back and when she did she never spoke another word to us after and hardly looked at us, just dropped the tab, picked it up, and then dropped it again. No thanks or have a good night.

I still tipped over 20% because I’ve worked in the industry and I wasn’t trying to get anything for free, I just wanted to be charged correctly for what I ordered. I’ll be honest and say I wanted to stiff the tip after the way we were treated and the entire experience, but I’m not that kind of person.

I don’t know what happened to this restaurant. This is the third time in a row I’ve gone there and the service or food has been incorrect or horrible. It used to be my favorite restaurant in town. Between the server’s attitude and treatment towards us, the horrendous bartending, the awful and incorrect food, and the general ambiance with the cleaning around us while we ate and feeling like everyone was just waiting for us to leave I will not ever be...

This is no longer a good place to eat food for humans. For many years, we enjoyed the service and quality food, but it was sold. The new owners have other or no interest in quality. After 4 horrible meals (we kept giving them another chance), we have finally conceded that they will not ever improve.

This evenings meal was just awful. The waitress scoffed with strange condescending attitude when we asked for a beef brisket taquito. "a what?!", she said with an ugly expression. It isn't our fault that she isn't familiar with the term "brisket", "taquito", or maybe the menu.

She asked me to repeat my order 4 times. My order was "a beef tamale", "a beef tamale", "a beef tamale", "a beef tamale" It was a very strange interaction. There wasn't a language barrier at all if that is what you may wonder. She spoke english well, but simply had a strange attitude, as if she didn't want me to order a beef tamale. When the order arrived, it may have been a chicken tamale. There was so little meat on it, that it might have simply been hard, stale cheese.

Our friend ordered a steak quesadilla. Unlike the tamale, it at least came with meat, but there wasn't much, and half the meat was gristle. There was very, very little cheese on the quesadilla. There were peppers, but whomever chopped the peppers had the skill to cut it a single bellpepper into four huge chunks, including the inedible parts.

There was ground beef in the tacos that smelled absolutely horrible.

Salad that used to come with guacamole, was sadly missing, had a squirt of sour cream instead, on limp brown edged lettuce.

After asking for our bill, the waitress gave another smirk and made us wait. Even clearing the table before bringing the ticket.

All of this in a single setting, but I won't bother sharing details with food quality issues and service issues the previous 4 chances that we gave them.

In conclusion, this used to be a great restaurant. It was sold. The new owners and staff care little about quality, serve dangerously low quality food, and do it with an attitude. We will...

The hostess was rude from the minute we arrived. We waved it off because of the busy crowd. She had 6 of us squeeze into a 4 person bench. Then we waited for 15 minutes for our waitress just to get a drink order. It took another 10 minutes for our waters to come the table and then she left before taking our food order. We waited for another 15 minutes for her to come take our food order. At this point, we were still in a forgiving mood. But 45 minutes later we still hadn't gotten our food or beverages. When we got our food, the waitress didn't come to our table again for 40 minutes when we stopped her to ask for our checks. After waiting for 20 minutes, we still hadn't gotten our checks. It wasn't until I had to ask the hostess about the checks that she got the waitress to bring them to us. They included gratuity on the checks and I pointed this out to the table. The hostess overheard and warned the waitress we weren't giving additional tips. The waitress returned most our change but kept five dollars from one person which she had to ask for it back. This was the third time coming here but bad enough that I will never come again. The only nice person was the man who brought...