I was craving Taco Bell so my boyfriend and I ordered through the app and when we got there we grabbed our orders and when we checked it my burrito wasn't supposed to have onions (I'm allergic) or redsauce (since I can't handle it) so my boyfriend went in the store to get fixed, came back and had me check it, and what do you know, still wrong so I went in this time and once I was in the store I noticed nobody else was there besides me, but nobody talked or asked if I needed anything for 2-3 minutes even though their were 4 people working. Not only were they extremely rude, arrogant and downright dismissive of the fact that not only was my order WRONG again, but the fact they could have killed me if I wouldn't have checked my food. It seemed like the HARDEST thing and most ANNOYING thing for them to remake my food exactly as specified which is hilarious because it was just CHEESE AND BEANS... after we get home the other part of our order (2 Crunchy Taco Supreme Meals) we found out that 2 of the Taco shells were beginning to give off a terrible smell and more than likely were a day away from getting mold. After this experience I'd rather drive all the way to west point to eat since we've had nothing, but bad experiences...
Ā Ā Ā Read moreVisited january 4th at 12:15pm. Absolutely awful. Whatever lady wearing a grey pattern shirt was working the drive through took my order, got it completely wrong. When she read it back i told her the correct order and she cut me off saying āuh you didnt say anything about ordering that.ā And waited for me to respond as if she wanted me to apologize. She then put the wrong order in and i continued to place my order amd she cut me off again in the middle of ordering and told me the total price and to drive around. I had to tell her i wasnt finished and she said āk what elseā and let me finally finish my order. I got my order and it was completely wrong still. Who ever the girl was working the drive through got my order completely wrong even though i stated it clearly and she gave me extreme disrespect the whole time cutting me off multiple times and told me i was wrong about my order and tried rushing me. Awful experience. I dont want to go back there again because...
Ā Ā Ā Read moreWent thru the drive thru as the dining room was closed. I was the only car there at 10:30am. I ordered the first item and was given a total after. Problem was, I wasn't done ordering and was never asked if my order was done. Upon ordering the next item, the person on the other end of the speaker was not paying attention and 3 times repeated back the wrong item after saying it 3 times. There was no noise outside, so no excuses for noise disturbances. If you leave the customer with no other option to use the drive thru, better hope somebody competent is on the other end. I get its Taco Bell and my expectations shouldn't be high, but when you can't get even get an order done in the first place. Good to know what I've told my 2 daughter's is still relevant. Go to school or work right next to the person your...
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