Second time here, and second time we had issues with the waitress. This should never be a problem. 1st off, restaurant was freezing cold and actually made my food cold, bathroom had piles of "stuff" in the hallway which is probably a fire Hazzard, washing my hands was painful with icy cold water, there was no way I would even consider using the toilet. This was not a good start.

When waitress brought out soup, she didn't bother to check back in with us, as I wanted to change my soup. I had no idea I was getting a spicy soup, wouldhavebeengreat to know since Iordered no spice in my dinner order. The table next to use was getting fabulous service as it was a group of 4 police officers. No problem, but the waitress would not even make eye contact with us and after bringing their table water refills, she walked right past so I said loudly "water?" because she was walking away and blatantly ignored us until I said something.

My order was almond chicken no mushrooms. She brought out our food plates without the rice and said nothing. as I was getting ready to go to the front counter, she came back with the rice. My order had mushrooms so I sent it back and sat there for 10 minutes eating plain rice while they remade mine. Again the restaurant was so cold that my rice was actually getting cold on my plate. My second order ALSO had mushrooms in it so I just decided to pick them out which was difficult due to the heavy sauce. I wasn't going to wait another 10 minutes for my food, while my friend was done eating.

I typically gather up my plates at the table for the waitress, to help with clean up but this was not going to happen today. I had my arm in a sling, would have been nice for her to at least offer to package up my food for me.

When we walked up to pay the bill which was about $30, the lady at the register had the audacity to ask me if I left a tip at the table so I replied yes, because I am not arguing with people, her tip was nothing and that's what was at the table. How incredibly rude and did they really think I was going to tip for them messing up my order and ignoring us? Who does that? This is the first time in YEARS I have not left a tip. The comment from the lady at the counter, seems to indicate this happens alot.

I understand some things are unavoidable and out of the waitress control. but to be completely honest, she barely tried and was a seasoned waitress, not new. The restaurant was not even packed with people.

Some people go out to eat, because they want the service and not the hassle (ie, arm in sling). This was the worst I have had in a long, long time.