Went to this McDonalds about a week ago in because wanted a quick dinner. Saw on the marquee and on signs in their windows they had 2 for $5 advertised for the Big Mac, quarter pounder and I believe fillet of fish. When the employee asked what I would like , I asked what was on the 2 for $ 5 deal. She said that they no longer had that deal. I said that the marquee and signs in window said otherwise. She apologized but would not give me the sandwiches for the obviously advertised prices. Said " Oh, they just haven't changed those yet. So instead of ordering, I left and went elsewhere. Went past the same location a day later and still hadn't changed it. I feel this is false advertising and that if they are going to have it on lit marquees and in big signs in the windows, the deal should have been given at the advertised price. Disappointed in service...
Read moreWith now having the new point of sales units customer service is bad. Had to wait 5 minutes to have my order taken by a person than wait for someone to bring me my food but to only give it to another customer who didn't even order the same thing. So yeah it's nice to see someone else eat what you paired for and told it will be another 5 minutes. No apology until I asked for a refund and than what they call a shift manager Lukas didn't say a thing to me until he handed me my Receipt then sense I'm sorry for the inconvenience.
Update called and talked to the general manager is apologized about what happen and informed me she would deal with the staff involved and would send me a few free meals that was on Saturday and I still haven't received anything in the...
Read more5 pm Friday manager was terrible. Ordered ice cream. The manager gave me this sloppy thing and it fell on the counter. He looked at it for a moment, contemplated if he should give me a new one but then shrugged and offered the Fallen one to me. I shook my head and said no that I wanted a new one and so he gave me one. I didn't know if he was new or not or maybe just tired so I said that for next time he should always give a new one and that ones like that should never be given away as it is a health hazard. He was quite cross with me at that but didn't say anything just walking away. Later I found that the counter where the ice cream fell wasn't even cleaned and the ice cream was still there so I had to ask another employee to clean it....
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