Tokyo Steak House — Restaurant in Stevens Point

Would never go again. I will say that we went for the hibachi. The chef was great and the food was fine but the restaurant is quite dirty. The salads had a pool of water in the bottom of every bowl and some of the food lacked flavor. The reason I won't be back though is because there are two members on staff that shouldn't be in the service industry. A tall man with shaved/bald head and a cranky women in her early 60s I'd say. The two of them should work in the back or in the office away from the public. Additionally, if you're paying with card, ask if the card reader is working properly. Myself and another guest had to walk to the gas station to get cash to pay for the overpriced meals. Not only is that an inconvenience but it also costs me $6 to use an ATM outside of my banking institution. I did mention that and asked if that would be subtracted from my bill but before I could get the entire sentence out the cranky womtwas already screeching the word no. I wasn't even talking to her. I was talking to the very polite and professional younger woman at the counter. All in all.... Food was fine / just ok but restaurant was dirty and a couple employees really ruined the entire experience with their...

Used to love going here. Has gone downhill considerably since last visit. Held off a week to write a review. Ordered food for take-out. Tempura shrimp and vegetables, some sushi and crab Rangoon. Premises was dirty, noisy and generally not well kept upon arrival. Could barely hear person at front desk because of booming vibration of some sort. So, smokey inside, it burned your eyes.. Waited outside most of time because of noise of "fans"/choking. When order came, felt very light for what I ordered. Opened bag. Part of order was missing. Woman put rest in. Asked for Chinese mustard and sweet sour for crab Rangoon. Was told "they don't have any". Arriving home, COMPLETELY disappointed with tempura! 3 green beans, a piece of broccoli, 3 slices of zucchini, 1 mushroom. Vegetables were "Tempura", but completely tasteless. 4 "skinny", "sushi" shrimp (about the size of your pinkie around, like a worm), NOT REAL SHRIMP, NOT TEMPURA, breaded, OUT OF A BOX! Wrong sauce for sushi in the box. Sushi was less than grocery store next door. Totally disappointed. WAY too much $ for what is was. Submitted complaint to website. Didn't even receive a response. Sorry, you've...

The dingy "Help Wanted' sign on the front door was a perfect summation of this place - it needs help. We decided to try their buffet on a Saturday afternoon and ended up deeply regretting our decision. We waited over 30 minutes to be seated and, when we were, it was on a seat that was shoddily patched with duct tape that itself was worn and falling apart. We waited another 30 minutes to receive our drinks and to finally get verbal permission to begin dishing up from the anaemic selection on the buffet. Out of the 10 dish choices, 3 were empty and weren't restocked for the entirety of our visit. As we picked at our dry and crunchy rice that was one of the few buffet choices remaining, a private party was being entertained with a private grill and freshly cooked steak. The party seemed to be having such a great time which contrasted immensely with the majority of us that were hovering over the buffet like vultures, waiting for anything to get refilled while picking at the remains. The staff that were present were nice and agreeable, but there weren't nearly enough people to keep anyone satisfied. Tokyo Steakhouse is...