To the ownership, 3rd time is not a charm! Last evening I brought family, that was in from out of town, to your little shop. …Always wanting to share the “best of Stillwater”! I, we, waited patiently in line, starting outside the open garage door at the side walk, I bragging on and explaining what your Avalanche was. By the time we got up to the counter to make those orders of, what would of been, “5” Avalanche’s, (which I know to be your most expensive offering) and a few cups of gelatos, basically was ask to step aside and allow the line behind us to go ahead with their orders. I assume I would of stood there waiting all evening, because as the line started to shorten people would then trickle in and lengthen the line again. Some of my party did go ahead and changed what they actually were wanting, to satisfy your “single” employee for the evening! All the while, those sitting there in our group, empty handed, we’re there to experience an Avalanche! Finally after some length of time, the line died down, my party finished with their gelato’s, others of us still empty handed. Now it could of been my choice to go up to the counter and order one to go, which we did not. I would of thought the girl behind the counter might “get our attention” and ask if she could help us now… no it was more important for her to text or call someone staying in the back room until we left. All that to say, first of all, I blame you the owner for not staffing your place of business with a second person, especially on a Friday evening. You should make a BIG side note on the menu board that Avalanches are “ONLY AVAILABLE WHEN THERE IS NO LINE!” This is the forth time, in many, to come into your establishment asking specifically for an Avalanche, that there have been service issues. One time I believe we were lied to, saying there was no more coffee in which to make an Avalanche, I find that very hard to believe, you are a coffee establishment, with beans even on the shelf for sell! No problem, we left and came back another evening so our friends could experience what we have enjoyed many times in the past. When we did return, we were treated in discuss, by the employees actions the entire time the Avalanches were being made. We had just ask her to do an overwhelming task! On one another occasion, not long after that, we came in with some family that traveled through. That same employee treated us the same way, in discuss, for ordering Avalanches. Most of the time you have long lines, so as a single customer, this entire explanation to my experience may mean nothing to you. Blue Spruce is no longer on my list of highlights in Stillwater to experience. Being employed at OSU, you have lost my business, and the many colleagues, family, friends, that I would of treated at your establishment. Your business model and employees are in need of some serious...
Read moreI truly can’t say enough great things about this business. The owners of Blue Spruce have truly cultured one of the warmest and welcoming environments any coffee or ice cream connoisseur could ask for. The staff as well as the business owners have ALWAYS exceeded my expectations in terms of customer service. The quality and care that goes in to the coffee and gelato is top-notch and worth every penny. Colby roasts all of the coffee in house and is very committed to not only the integrity of his bean sourcing, but also the flavor development of the coffee itself and is truly a master of his craft. There is no other coffee shop in town that even comes close to the quality produced by Blue Spruce. They even sell bags of coffee in their store! Literally the freshest coffee you will ever get your hands on ❤️❤️❤️
If you need a sweet treat, pick-me-up, or maybe just a calm and inviting date night, Blue Spruce will not disappoint.
Thank you, Colby and Blue Spruce family for your commitment to exceptional service and quality....
Read moreExperiencing this level of gelato is a gift. Experiencing it in Stillwater, Oklahoma is a true surprise and delight moment. Blue Spruce has figured life out — at least in terms of making exceptional gelato and a welcoming, well put together space for people to gather. The most stressful part of my visit to Oklahoma was deciding which flavors to get. Naturally, I had to go two days in a row to fit it all in: Cookie butter, chocolate cake, coconut, and key lime pie. See my dilemma? All were superb. Somehow the cookie crumbs in the cookie butter were still crispy. How?! Magic. 🪄 I love ice cream. And I love great ice cream even more. Blue Spruce just raised that bar. Go here — and allow time to contemplate which flavors suit your...
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