Awful Experience(s). Today I went in for dinner. The waitress was not friendly at all. Demanded to know what we were ordering. Never smiled. Brought us our drinks. Had to ask her for a straw. Got the straws thrown at us.

I had told the lady if she could keep the food back there considering that I decided to invite my friends with me. She didn't even bother listening to me. Brought my food out. I let it sit there for about 10 minutes. I'm ok with that as it's my fault.

I always order water because I'm trying to be a little healthier. Well this time around, I decided to order a Pepsi. Previous times I was told free refills on soft drinks. Previous times I've had up to three refills. This time, I asked for a refill because I didn't want my friends to feel rushed as I had already completed my food. Well the waitress told me that only one refill per customer and that I would have to pay for a third refill. I said no.

If this was on the menu I would have never asked. Anyhow, when I went up to pay, I asked the cashier if there was a limit on Pepsi. She said not that she was aware of. Ask I'm trying to express my frustration she has the nerve to interrupt me and ask me how I would be paying. A lady, assuming its a Supv., came to the counter to assist. I advised what was going on and she interrupted me and said there are to be no refills. Refills are a courtesy. I would have accepted this gladly but her tone the way she said it was just full of arrogance.

I told her, I have been here for the past three days and no one has ever told me. The previous week I went in two days and wasn't told that either. What they didn't know is that my friend had gone with me to test the food as I was considering to have my wedding reception there but after this i'm never gng again. I'm not even gng to give them a star.

I understand the whole refill policy and as a business owner I know it helps financially. What I don't understand is the arrogant tone. I have to put a star or else it wont let me publish but honestly i hate it.