New Yen Ching Restaurant — Restaurant in Stockton

I’ve been frequenting this restaurant for at least 15 years maybe 20. My favorite has always been their Mongolian beef. Recently I placed a large order of the Mongolian Beef. 4 large to be exact. As soon as we got home we instantly smelled the beef was sour. I immediately called the restaurant but I guess they closed early. I called back the next day then two more times with no call back. Finally I reached them today and a man named Mike told me that he heard about the situation. But never called me back? He asked me if I’d accept a credit instead of a refund and I said fine. Whatever at this point. But honestly after being served rotten meat I won’t eat here again. I often cook and I know the smell of fresh meat and I also know when meat goes sour. They definitely served us old meat. Instead of apologizing he continued telling me that he wanted to inspect the 5 day old meat now that I’ve been holding onto. I said, “ you want me to bring this in? It stinks bad? “. He said yes. I couldn’t stomach riding with that stench in my new car so I’m cutting my loses and leaving this honest review of terrible customer service and I’m very sure some health code violations. Eat here at your own risk. PreCovid they were a very nice establishment. It has not been the same since. Customer health and satisfaction is clearly not number one to this business. I have spent thousands and thousands of dollars at this restaurant and have taken uncountable clients here. No...

Went tonight for Valentine's Day dinner with the hubby. We went around 5:30pm and it wasn't too busy. It did get busy as we were eating. The food tasted amazing! We had: Won ton soup, crab cream puffs, salt & pepper pork chops, beef & broccoli, and pork fried rice. We also ordered Sweet & Sour pork but after midway through our meal I asked about it and server said he'll get it. After waiting awhile more the lady put our check on the table, which had the S&S pork on the bill. I got up and said we never received it, she looked at our table and saw it wasn't there. She apologized and said she can put in order for us. We asked if we could just have some to go boxes and strike the S&S pork from our bill. She did and we got a lot of food for our buck for what we did get and we were really satisfied with the food. We probably will not get the fried rice again though, was just ok. We'll try chow main next time. Also, when we were ordering, had to repeat myself several times because the server was more worried about the people coming in the door. Would definitely go back and if the service is similar, maybe just a to go...

My mom and I wanted to try something new to eat, but never knew service could be so rude. My mom and I ordered food and had a good conversation and "STILL" eating. The waitress asked how was the food we said "it was ok." Waitress suddenly gives us the bill which was fine, but it wasn't even 15 minutes when we started eating food. Afterwards, waitress asked if we wanted a box and we said yes. Unexpectedly, waitress comes in with the box and plastic bag and she started cleaning/packing our food in the box. My mom told her that we were still eating and she continued to get the food putting it away. We told her that she had no manners in front of her. My mom walked out of frustration first time. Usually, other restaurants would ask if people are done eating or you can put your own food away, then cautiously clean the table. Very disappointed honestly there were mostly White Americans that were treated better than we did even though were Asians. I wonder why..They don't...