Arby's — Restaurant in Stow

I just went through the drive through at Arby’s on Norton Rd. I ordered an 1/2 pd Arby’s and fries. When I got to the window the teller took my card and charged me for a meal that included a drink. I told her I didn’t order a root beer and she said she could not hear me. I said I did not want the root beer. She got the manager and I showed her my receipt. She gave me back $2.00 instead of $2.49 that was on the receipt. The manager said it was my fault I ordered the meal. I told her it wasn’t my fault and that she should have repeated my order if she didn’t hear me. I asked for the .49 cents additional she charged me on my receipt and she started to complain. She finally gave me .50 cent and walked away. She never apologized for making a mistake. She was a rude manager that talked over my request to make my transaction correct. I was only asking for my money for charging me for something I did not order. I have been going to Arby’s for many years and was never treated like that before. She was overtly rude to a customer that did not want to pay for something they...

Jeremy (long beard) working the front window was extremely rude . When I asked for a condiment he mumbled some stuff and then said they weren’t McDonalds so if I wanted certain condiments I should ask at the intercom bc they don’t charge, (implying I was trying to dodge paying) and then he said he wouldn’t now have to walk over there if I had asked earlier, as he pointed to a spot about 10 feet to get the item. He stomped over and got it then said “see” and threw it in the bag. I was in shock that someone would act so rude. Then he said oh I’m just a jokester, yeah right he is rude and pretends to joke when he insults people. Terrible. He also makes inappropriate comments to women calling them “sunshine” and “honey”, how uncomfortable , I bet he doesn’t talk that way to men that come thru there. Something is wrong with that guy and he should not be...

Once again got off work. Went to drive through at Arby's. Got two crispy fish sandwiches..... They were the bomb. Nice golden brown hot. Very tasty. Can't go wrong with these sandwiches. If you haven't tried them yet, I strongly suggest you do. This is a totally different view but I'm new at this. I don't know how to make this separate from a previous one so just bear with me... Today is Thursday, March 21st. I went to Arby's got my favorite two fish sandwiches and I was told today would be the last day because they cannot get any more from their supplier. That saddens me because to me these were the best sandwiches they had on the menu. So again five stars for food and service... The fish sandwich that I'm holding in my left hand was the one I got today for...