Been a long time since I've had burger king, and I will never do so again thanks to the service provided today.
I just utilized the drive through, I had a slight wait for the food, which I expect ordering fries with no salt. That is when the door was briskly opened, my food handed to me by what appeared to be a manager, then closed. What they forgot, was my sweet tea, i waved to get the attention of the employee standing at the window, but she was too preoccupied with her phone in her hand.
Finally, I knocked on the window, she opened,and asked what i needed. I told her a large sweet tea, with lemon. She disappeared for 5 seconds, came back, and asked "sweet, or unsweet?"
"sweet, with lemon ", I informed her. She then came back with my tea, and shut the window again. At which point I had to knock once more to ask for a straw,
" there's isn't one in your bag? "
" no, there is not "
I get the straw, pull out onto the White Horse Pike, and take a big sip of unsweetened iced tea.
Ontop of the incompetence, I have my tea with lemon, provided by a person who I'm sure didn't utilize gloves, or wash her hands before adding the lemon into my drink as she just took her hands from a phone that probably has never seen a cleaning in its existence.
Incompetent service, disgusting cleanliness. Never go to this Burger King. It's a wonder your stores are closing down all over. I'd start with your training if you ever hope to come back as a major fast...
Read moreManager wasn't very friendly when she took my order just get in and get out type of attitude and due to my experience with the staff I kinda understand why. I asked for two fresh original crispy chicken sandwiches with onion. When she called my order to the kitchen the cook quickly replied "EVERYTHING IN MY KITCHEN IS FRESH!" And kept making smart remarks about fresh sandwiches with fresh onions. First of all, I've worked at a BK and my husband has been management at one. So, 1. Not all food is put in as waste when it should be. 2. Two sandwiches freshly dropped during slow time is not that big of a deal. So when management went to the bagging station she tried to tell the cook to stop and just make the sandwiches. He kept arguing with her and it seemed like she had to beg just to get two sandwiches made fresh. This store is very unprofessional with the arguing and cursing that I very much don't find okay especially when I have a three year old that likes to repeat things. No one was out cleaning up the lobby, straws and lids littered the drink station, trash cans looked disgusting like they haven't been cleaned in a week or more. Previous customer's trash was laying on tables. I know fast food isn't everyone dream job, but you still need to be professional, and I hope to never have such a rude and disrespectful experience...
Read moreWorse bk i have ever been to the employees were rude and cocky. I went there in the morning 7am with my wife she wanted a breakfast sandwich meal bacon egg and cheese on a biscuit with an oj and i wanted a whopper with cheese meal we just got dont work they told Me the werent making whopper's which is wrong cause every other bk i have went to in the morning has made whopper meal in the that early so i just ordered my wife's meal then when i went to pay for it they handed me my change with no receipt then they tried giving me a coffee instead of an oj so we got the meal finally and left we went throught the drive thru after we pulled away and were a descent way down the road my wife started to eat her sandwich to find out there was no bacon on it it wasn't even a bacon egg and cheese meal it was a sausage ham and cheese meal. And its not like they had a lot of cars in line or a lot of people inside so there is no reason to mess up one breakfast sandwich when that is the only thing you have to make cause there was noone behind me in the drive thru So this is one bk i will never be going to again one of the worse experience i ever had at bk 👎if i could rate them with no...
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