Dunkin' — Restaurant in Stratford

I am a DD Perks Member, which I would recommend to anyone who visits Dunkin Donuts on a regular basis. This particular Location has its ups and downs just like the others. There's been a few times I've used Order on the Go via the App and have been overcharged due to the Cashier not completing my Payment, but instead forgetting and charging me for the next Customers Order. This has happened to me at another Stratford Location. I'm more aware now. I'm never offered a Receipt, that's part of the problem. As for Coffee Quality, sometimes I find that despite using the On The Go, I still have been given the completely wrong Order. On a positive note, I'd say I'm satisfied 8 out of 10 times. If a mistake is made, they fix it & that's...

Seemed like 5 mins passed before being acknowledged at the drive thru. I finally pull up to the window and let them know I had a mobile order. I was then asked what I ordered. What is the purpose of a mobile order when they don’t even read them so of course my order was incorrect. Seriously they don’t care and they are lazy. They should be grateful to have work these days and they should really brush up on their customer...

Sorry to say the workers don't care or are just lazy. Latley it is even worse. The workers can't fill an order correctly. I ask for a powered jelly donut, I get a jelly stick, I ask for a lg coffee light and 6 sugars i get a coffee with no sugar. It happens to often at least 3 out of the 5 days I go there the order is wrong. Recently i hold up the line to check my order and again the wrong donuts two...