Dynasty Restaurant — Restaurant in Stratford

This is the most unprofessional restaurant I’ve ever experienced. This is what happens when they get comfortable and feel like you need them. I called to place an order and I asked two simple questions what does a house special have in it ? And what was my total and she asked me to call back when I was ready because I guess I was asking too many questions for her. Then I proceeded to tell her that I am a customer calling and maybe need a little help and she tells me she doesn’t care!!!! Lol I said you don’t care about losing and customer and she said “No I don’t care “ I don’t care at all”. Listen I was not rude to her at all but she didn’t want to be bothered with me it’s crazy. What happened to customer service or maybe she’s used to treating people how ever and they still order. Only people who don’t care how they are...

Dynasty use to have the BEST homemade hot and sour soup for years. Now it's so gross. When I ordered on the phone I asked them if they still make their soup from scratch. The lady did not understand what I was asking. Anyway, I drove all the way there, came home and the soup is horrible. They changed their recipe. So sad. I loved Dynasty. The chicken on a stick is also different. It used to be chunks of chicken and now it's a thin flat piece. So maybe the owner passed away? The hot and sour soup is inedible. They used to use these cool black mushrooms and dark broth that was not thick and gummy. It's now all broth, barely any stuff and thick and gummy like they did not make in house. If you're expecting the old Dynasty...

10 Stars if I could - love this place. It's the only Chinese food I eat in this area. Eddy and Co. are great cooks! Wish they delivered or did Uber Eats, though... But I've been going there for 20 years and the end always justifies the means...!! Soooooo, EDDY IS GONE and the food went down hill. Haven't eaten there in about a year now. Too bad :/ I called after I got a distasteful meal there and asked when Eddy is coming back and was told he's on vacation. Called a month later and was told he's in Chicago. Called again couple months later and was told he's in China and they don't know when he's coming back. I'm wondering if he can't get back into the States? I don't know, but it's a terrible loss to...