Chili's Grill & Bar — Restaurant in Stroud Township

This is an awful Chili's location. We were a party of 7, sat around 6:30pm. Met the manager upon being sat and he was busy complaining about having to seat people.

Why does this location have the number of tables they do, if they don't have the server numbers to provide for them?

When I called the manager out on his rude comment, he tried to backtrack and call it a light hearted joke and did apologize. At this point we were more interested in him helping get our party settled than raising up his ego of "well I'm the nice one." If this is true, would hate to meet the other managers.

The waitress we had helped 3 tables during out dinner if you could call it helping. We had to flag another staff member down multiple times just to get basics like the right number of forks and straws on the table. My hubby quickly became very familiar with where napkins were located and who at the prepping station to ask for more chips and refills in drinks.

After ordering, we didn't see our waitress again until she asked how the food was without even noticing only 2 of 7 meals were delivered. The next 3 plates came staggered at 4 minute intervals by other people. She came back again to ask how the food was without noticing we were still missing 2 plates. We finally received those including a cold fajita.

After that she would walk by so quickly from table to table that it was impossible to ask her for anything; a refill, ketchup, napkins.

The entire wait staff was so busy doing happy birthday songs for multiple patrons that no one could clear the table even with multiple servers walking by before and after each song.

Our waitress finally came by after we were all long done with our food, but not to clear anything only to ask if we wanted dessert. We asked for a minute to decide and she was never seen again. It was sad because we had wanted dessert, but figured flagging her down and getting it would take another 1/2 hr and it was already 8:30.

We tried to ask other staff to clear the table, but only ended up with 2 plates removed. We decided that we would head to a coffee shop rather than talking over the plates. We paid at the table and left.

This brings me to the machine at the table that you use to pay. Because of this machine, the server never brings a bill, feels justified in not following up on dessert, and never clears a dish.

Do you hear me Chili's? Your staff no longer clears anything because they don't have to go back to the table to get you to pay. The nicest part of going out to eat is sitting with a friend for a few minutes after plates have been cleared, having a coffee and dessert with them and your servers need retraining on this.

Aside from all of this, the food orders were at least correct and the food tasted good. The atmosphere was horrific though and this group will...

Title: An Unforgettable Culinary Adventure at Chili's

I recently had the pleasure of dining at Chili's, and I must say, it was an experience that transcended mere food—it was a symphony of flavors, orchestrated by the talented staff. Allow me to introduce you to our remarkable waitress, who embodied the fusion of Lebanese warmth and Egyptian hospitality.

Our Enchanting Waitress: A Blend of Cultures Our server, with her captivating smile and a twinkle in her eyes, seamlessly wove together the best of both worlds. Her Lebanese grace and Egyptian charm made us feel like honored guests in her own home. She was attentive, knowledgeable, and genuinely passionate about ensuring our dining experience was exceptional.

Steak Perfection: A Culinary Masterpiece The steak—I can only describe it as a celestial creation. Cooked to absolute perfection, each succulent bite melted in my mouth. It was as if the chef had whispered secrets to the flames, coaxing out flavors that danced on my taste buds. I'm convinced this steak was touched by culinary magic.

Hearty Soup: A Warm Embrace The soup arrived piping hot, like a comforting hug on a chilly day. Its aroma alone could cure any ailment. With every spoonful, I felt nourished and rejuvenated. It was a symphony of herbs, spices, and love—a testament to the kitchen's artistry.

Chicken Fingers Fit for Royalty Even the chicken fingers were elevated to gourmet status. Crispy, golden, and seasoned to perfection, they transcended the ordinary. I imagined a toddler giggling with delight as they dipped these treasures into tangy sauces. Truly, these were chicken fingers fit for a king—or a discerning toddler.

Explosion Salad: A Flavor Extravaganza Brace yourself for the "Explosion Salad." The name doesn't do justice to the kaleidoscope of tastes that erupted in my mouth. Fresh greens, juicy tomatoes, crunchy nuts, and a zesty dressing—it was like a fireworks display for my taste buds. I'm not sure if my palate will ever recover from such awesomeness.

Perfectly Crafted Drinks: Cheers to Life The drinks—oh, the drinks! Each sip was a celebration. Whether it was a fruity mocktail or a daring cocktail, they were mixed with precision. The ice clinked, and laughter flowed. We raised our glasses to life, friendship, and the magic of Chili's.

In summary, this was more than a meal; it was an enchanting journey. The ambiance, the delightful waitress, the culinary marvels—all came together to create an unforgettable evening. Chili's, you've set the bar impossibly high. Bravo!

Disclaimer: No taste buds were harmed during the consumption of the Explosion Salad. They merely danced with...

Okay, so buckle up, because this is a dozey... so we get there at 9:30ish. We didn't want to hang back long. Just get decent food and drinks and go back to great wolf.

Got there, ordered food, and things took a bit... but it's okay, we are pretty patient, and that's mostly on me because I really don't like making a fuss in restaurants. We got stuff backward, got water, the drinks, and chips because we don't know what appetizer, our son's food, then our food, then appetizers. Idk why, just did. Didn't want to complain.

When I got my drink(a margarita), i saw there was something weird in it. I took it out and kept drinking. Found out it was to the likeness off a piece of wood. It was hard, I don't like to complain, but I said something to the waitress so that it didn't happen to the wrong person that WOULD start something. She came back an told me it was from a sugar rim that they have. But margaritas are rimmed with salt, not sugar usually... so I knew she was trying to cover the restaurants ass and I applaud her for it because the actual manager could talk to a table for more than 5 minutes for whatever reason, but we had issues and only came by to said hi and asked how the food was. She had already told him that table 83 or 84(our table) was pissed with everything that just went wrong from the get-go...

But no, instead she had to handle everything, take accountability and try to assure us on the fly that it wasn't wood in my drink.(the sugar stuff had dehydrated orange in it, but none of the bits looked or felt like what was in my drink)

We did enjoy the food and drinks. I just hate that she had to do the managers job when it was his job... I work in the service industry, I know that half of our job on the fly because shit happens and you have to pick up the pieces and salvage what you can for people to be happy. So I get it.. But she was on another level and just amazing at what she did. Full transparency and helped us with everything. Great service, bad management. That shouldn't have been her job.... if she's gonna do the job, pay her the pay and make her a manager. We left her a tip and had a heart to heart, I hope she went home and dusted the day off. I'm sorry I dont remember you're name, but you made our visit for us. So thank you for the hustle girl, we see you.

Chili's manager at night, do better...

Sorry, y'all. Thanks for coming to...