Extremely disappointed in the food and customer service. Ordered pizza for me and my kids about a week ago. I wasnât advised that my pizza was going to be delivered by DoorDash (ordered online directly from their website). Door dasher waited about 15 minutes for me. I got a call from door dash advising me they were outside and couldnât find the house. I ran outside as soon as I could and seen the DoorDash driver was smoking a black and mild in the car with the box outside of his bad sitting in his front passenger seat. Of course I was upset and disgusted the driver would have the audacity to do that. I called DoorDash and reported the issue I had. I only wanted a remake of the pizza and for it to be redelivered. They said they could only refund the money back to Marcos Pizza and then that they would refund me the money. I called to verify with the manager there that night and nobody could help me. They took my number down and said theyâd have the manager the next day call me back. I never received a call back. I then, called the following day after and they said they would look in to it and have the âbig bossâ call me back. 4 days later. Still nothing. Just shows how much they cared about my concern and how the didnât attempt to make things right. I wonât be ordering here again and Iâd never recommend this place. A true pizza place cares about their pizza and itâs quality, but most importantly,...
   Read moreI just moved back to Florida and my apartment place gave me a coupon as a welcome! Wanted to try the place and called but Peter didnât understand what I was saying, I understand I might have an accent but it was ridiculous, I tried spelling, I tried talking slow, I tried to tell him that apartment complex address is literally the same than yours but with 4 different numbers at first! I even tried asking him to talk to somebody else but he said he was by himself (which was a lie since I went there later).
I asked to speak with a manager and nobody helped me, when I went there I talked to Richard who Claimed to be the manager but his service was bad as well and laughed at me when I told him the situation. Believe me: Iâve been a manager and this is not the behavior!
I got a coupon and Peter didnât know the deals you guys have with the Apartments Complex at all, I even asked him if he was new? Peter stated that delivery charge was $12 and the âmanagerâ Richard told me it was $4 and laughed at me once again.
The pizza was good, the service was...
   Read moreSo let me put it out there this place is absolutely disgusting they do not clean up and theyâre very unsanitary. Echard the boss loves to ghost his employees instead of telling them theyâre fired. There is no proper training done. The dishes are washed incorrectly and the whole place is disgustingly taken care of. He is very unprofessional and so are the other employees. On top of that instead telling me i was fired he told my other coworkers i was and why and talked about me to other employees they also wear NO GLOVES when handling with peoples food! You guys are terrible and I will never go...
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