Birds On Safari — Local services in Stuart

Love this place. My daughter wanted a bird and wasn’t sure what type would be a good fit. The store was super busy when we went. The owner and another pretty blond lady greeted us when we came in. They seemed busy but I said when they had a minute we had questions. The blond lady came right to us. Spent over 2 hours with us. Spend the time answer questions and was very knowledgeable. We took out different breeds. Recommending what breed is a better first time bird owner, and what wasn’t. We finally found our perfect bird. She also went over cages, toys and any other items that would be needed! My daughter was comfortable with him and he took a liking to her right away. The only weak area of the store is the younger staff. I agree with a previous post. I called 2 different times to ask a question(since I live 45 mins away) got 2 different young staff. They are not good over the phone. I gave my name and number, that she read back wrong multiple times. Said owner wasn’t there the first time I call, asked for a call back never got it. (Probably because my name and number was wrong, I don’t think they wrote it down) The second time I was told she was busy and couldn’t come to the phone. Ended up driving there…One helped at the counter while I was there and she acted like I was bothering her. But over all the store is great. The owner is great. I will definitely be going there for my...

I am appalled by the business practices of Birds on Safari. The owner's decision to withhold a $1,000 deposit from a customer and instead offer a store credit is unacceptable.

Given that the deposit was for a bird already in stock, it's clear that the owner incurred no losses. The refusal to return the deposit, especially during the holiday season, demonstrates a disturbing prioritization of profits over customer satisfaction.

Furthermore, the rushed transaction process and lack of transparency regarding non-refundable deposits are alarming. This incident suggests a troubling pattern of prioritizing financial gain over ethical business practices.

I strongly urge the owner to reconsider their decision and return the customer's deposit in full. Anything less would be a clear indication of poor business ethics.

The community deserves better from local businesses, especially during the holiday season. I hope the owner will take responsibility for their actions and make amends.

BIRDS ON SAFARI...

I had an African Gray,,, that I had from a baby for 18 yrs ,,,,they told me he wanted to mate, I told them ok we will mate him and I would get him back I was told no once they mated it was for life,,, i also had a yellow naped Amazon i asked If he would be the same way i was told yes it would be worse so I told him to take him also because I didn't want to go through that happening again so they got both of my birds it was about 9 years ago,,,,,,, it may seem like a lot of time has passed ,,,, and I should have done my own research but my mom was very sick at the time,,, so I let them take my bird. I didn't want money I wanted another bird so I waited a year to finally get another bird a Green Wing,,,,,, she was sick and had a bad heart and bad liver so I had to have her put to sleep at 10 months so in that years time I lost my mother , my baby bird and my best friend of 18yrs ( Dunkin) My name...