The Red Grill II Mexican Restaurant — Restaurant in Stuart

I almost never give a negative review after one visit. Everybody has a bad night, sometimes. The decor was great. We came on a Sunday afternoon, and the place was almost deserted. Waitress came and took our drink oders and we ordered the shrimp and octopus ceviche as an app. A few minutes later, the server brought a chicken entree to our table. We said no, but he seemed pretty confident. He took it to another table and they turned it down too. He went and had a discussion with the waitress and they went back to the other table again and after some discussion, put the plate on a counter near the kitchen. The ceviche was $17.95, but to be fair, it was not listed as an appetizer. It was huge and awesome. We eat a lot of ceviche and this was really good and a generous portion. When we ordered our meal, we chose the fajita combo, and an extra side of tortillas and a side of chips and salsa. We waited a very long time. Maybe 20 minutes. Oh, by the way, the air conditioner was apparently set for 60 and was blasting so hard that two other couples who came in and sat down, asked to be moved outside. My nose was freezing and my wife went to the car to get a jacket. It was crazy cold. While my wife was gone, the waitress came by and mumbled something about the cooks. It sounded like she said "I don't know what's going on back there, but they're working on your order now". 10 minutes later we get the fajitas. No sides. We asked about the tortillas and they brought them. No chips and salsa. We asked again and they brought some very stale chips and a tablespoonful of spicy tomato juice in a tiny cup. The fajitas were good, but the overall experience was bad. Again, I gave 3 stars because I don't judge a restaurant based...

Ok so, we really wanted to like this place but there's a lot of room for improvement. The place itself is great! Location is good. Plenty of parking. It's huge inside and also has a huge outdoor patio area with It's own bar! Service is very good and the manager, Ray is very attentive and friendly. Bathrooms are even large and clean! Drinks let us down a bit. First of all, a large margarita is $20 which makes you go Whoa but they're actually really big. The problem is they're not real good. Very heavy on the lime and ice. The chips and salsa were very good but one dish of salsa was like water so they need to pay attention to that. Also, the dishes for the salsa are very small diameter and deep so not great for dipping a chip. My Wife had a taco salad which she said was good but rather small. The problem is you can't get steak in the salad. Odd, right? I got the combo fajitas which were pretty good but heavily balanced toward the chicken. I'd expect that in a cheaper place but this place ain't cheap. Also, I'd suggest smaller shrimp for fajitas. I know they're trying to make a statement by using jumbo shrimp but they're just too large for certain dishes. Overall, they aspire to be an upper level establishment and that's okay but you have to understand that means customers will expect a lot more than simply having a pretty place and good service. I plan on going back in the future to see if they improve so I can write off this issues to growing pains. We'll see. Fingers crossed because the place definitely...

No choice but to give it a star. I'm not one to do reviews but I feel that if my review is going to help in any way, then here it is. As far as the restaurant it self, is beautiful, very big and comfortable. The food is a little pricey but WOW it is delicious!! That is the only reason we decided to give it a second try. The staff, owners and manager (Ray) are also very nice and you can tell that they are really trying their best, especially Ray. I've been here twice with my family and friends and both times we saw Ray moving fast from one end of the restaurant to the other. You can tell he goes above and beyond expectations to satisfy each customer. Unfortunately, the servers need a lot of training. They are too slow on everything. We sat for 30 minutes and no one stopped by our table to greet us or take our order. Thanks to Ray, he noticed and came to our table, apologize for the delay and right away sent us a server. Then, the bartender didn't know how to make a White Russian... really? Our server had to google it and it still wasn't good. We decided to give it some time and see if maybe the owners will decide to finally invest in hiring experienced servers and bartenders that could train the ones they currently have and make this restaurant one of our favorites. It will definitely be a big hit if they would consider investing a little more. It would be worth it. Otherwise, I honestly don't see this restaurant staying around for...