Pizza Hut — Restaurant in Suamico

I have pictures of recipt and pizzia to prove what i say. I ordered a pepperoni and mushroom carryout. Ticket# 036. The pizza did not have the mushrooms. I called the store expecting a $5 coupon for the missing ingredient. 15 min on hold the lady says she cant find my order and to hold while she gets he manager.as i wait another 15 on hold i decide. Maybe i will just have them remake it instead, and i will drive back to pick it up. He ansers and immediately say "tip" then hangs up. Now im mad and not hungry. I drive to the store to return the pizza, uneaten with receipt. The manager says he cant do a refund, i could have a gift certificate for my next visit. Or the stire manager will call me in 24 hours for the refund. It has now been 3 days since i paid for a pizza and left your store empty handed unfed but out of money. Leason for everyone is you dont tip carryout enough pizza hut will mess up your order, because pizza...

The pizza delivery was set up to be ring door bell and leave pizza… contactless. 25 minutes after being told by text that the pizza was out for delivery, I called. They stated pizza had been delivered. I repeatedly told them no it wasn’t and our house has a security system and they could come check the cameras. They stated it was my responsibility to come and pick a new pizza up. After a few choice words, they did agree to deliver another pizza. This time I was watching, and I saw the car go by, pull in the neighbors yard, and attempt to deliver this new pizza to them. I could not see, but I’m guessing the original pizza was left on their porch. They then proceeded to come to my house with both pizzas. One being ice cold I figured this deserved a call to the manager on call and told him I really didn’t appreciate being accused of lying or stealing from them. He hung up the phone without replying.

The pizza was not good…. Not like...

Giving the 3 star the benfit of the doubt, more like 2.5. Havnt been to a pizza hut in years since doing pizza reviews. From the website being difficult to use compared to a marcos or little Ceasars. We ordered the big box with 3 pizzas, 2 sausage and 1 pepperoni with a double order of classic breadsticks. The bread sticks had very little taste, not cut at all had ti rip them apart. The Mariana sauce was also lacking flavor and not like I remember. Pizzas in my opinion was also not what I remember, under cooked sauce had little flavor and topping taste cheap. Edges used to have a burnt edge that really gave the pizza good flavor and no crunch at all around the edge. I will prob not be going back to pizza hut for a while and really disappointing from what used to be...