Maki of Japan Teriyaki Grill — Restaurant in Sugar Hill

CHECK YOUR RECEIPT!!! The cashier added on a kid's meal that we didn't order. We ordered 3 plates, the cashier repeated our order and said so there are 3 plates total and we said yes. The total seemed a bit high but I didn't want to be an issue so I paid and checked the receipt. I politely told the cashier we were incorrectly charged an extra $7 for a kid's meal. He instantly got irate and started yelling you have 3 plates, what's the problem. We told him we didn't order a kid's meal that's on the receipt. He opened the register,, handed us $7 and went back taking orders. He was unprofessional and...

Service. -1 (cashier (young woman) should not be working with the public) My daughter tried some teriyaki chicken and thought it to be delicious. My other daughter, vegetarian, wanted rice. I decides to get a combo and asked if she could separate the rice and chicken because she doesn't want meat to touch her rice. The cashier, very lackluster attitude, told me that she can't do that. I asked why and she said that she just can't. Although, the chicken may have been great, you lost a sell due to your cashier's inability to serve customers. I didn't ask for extras, just a...

It's a shame but this establishment has been going downhill gradually. The small lady who took my order messed up a simple request and didn't take the time to explain my order back to me. I even explained to the chef and manager and they all said the same thing (they could not separate the item). I ordered 2 separate plates but they labeled it as one plate and mixed them together. They were very rude about fixing it. So bottom line, the food was burnt and they refused to fix my order. (At least they issued a...