First time eating here today. My daughter and I decided to stop by the MOG today for a bite to eat after a long day and I chose Steak Up. The young man at the counter was courteous and nice. I ordered the salad with grilled chicken for $13, no drink. My daughter chose to eat from a different vendor, we sat with our orders and I was excited to try Brazilian food. I have only eaten Brazilian food from Fogo De Chao, and their food is always delicious! I was SO disappointed with Steak Up! My grilled chicken was SALTY! The salad (just the greens) was good but the chicken tasted as if I ordered salt with a side of chicken. I couldn't finish my meal, after a third piece of chicken i had to spit it out because the texture of the chicken felt as if it were RAW! $13 bagged and into the trash. I really tried giving Steak Up the benefit of the doubt thinking maybe the one or two pieces of grilled chicken I had may have been sprinkled with too much salt but it was too much salt, I love flavor but i felt my blood pressure increase. I hope the owner takes this review as positive critique, I'll check back if the reviews say different. Because I have heard of other Steak Up...
Read moreI walked to the counter, the lady was on the phone. When she acknowledged me, she seemed to have an attitude. It was my first time here, so I needed to ask questions. She gave me snappy answers. Then told me to go to the other end of the counter and read the menu. When I tried to pay for the food, the lady reached past my hand and hit "NO TIP" on the card machine. I told her "excuse me, I always tip". Then when I gave the tip, SHE STILL HAD AN ATTITUDE! So, 10-minutes later, the food came out. It was not what we were expecting. My wife was so disappointed because she had eaten at a different Steak Up restaurant before. After a few bites of the food, my wife pushed the plate back and closed the lid. My recommendation would be for the owner to do a complete Quality Care, Quality Review of the entire restaurant to include front of the store and kitchen. Start with review of the employees working the...
Read moreOrdered ribeye sandwich combo. The steak had a lot of gristle in it. I had to pull the steak out of the sandwich so I could slice it into smaller pieces to eat. The sandwich would be great if the meat quality was good. The portion size for the fries was ok. Not the best quality fries for the price. This combo cost $22. I don’t recommend this particular menu item. The lady taking orders at the counter was friendly, but a guy came from the back and seemed very unhappy. Not smiling and acted like it was a huge inconvenience when another customer asked for a...
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