Chicken Express — Restaurant in Sulphur Springs

i cant stand the fact that my ordee is never right .....i worked fast food for years ,ive never experienced anything like this sulphur springs store our whole town is fed up ,it used to be amazing but to get a order right you literally have to go inside check the box then wave them.down to fix mistakes forget gettung any sauce you asked for and tge window is a joke i had ro ask the lady last time 4 times for a spoon napkins and serendipty then they messed both orders up handed me each box seperate not bagged. im treated like im the problem when i always say i will even pay for the sauce the fish i ate last time had to be thrown out maeination was so salty and tasted like it was fries so hard in old grease i wanted to throw up and the gizzard and livers never have the green pelled off so your bittin into something disguting , while you watch all the kids play in the back. even if u have gloves on u can not touch everything and go back to handling food . the prices are so high which i wpuld pay if it was good but come on get it together i jave not recieved a right order in over a yr my kids grew up on it when it had lical owners so they begged to go and everytime i get pissed u cant complain to a corrproate so some managers treats u rude and does not a dang thing to fix but say u can come back tonight . well im not driven back to town my food already bad ....just smh so dissapointed in a buisness that used to represent...

I am sorry to say that we had a very poor experience at this location on Tuesday. My husband and I went there for dinner. We pulled up to a drive up box directly across from the window to place our order. We punched the button and waited 5 minutes. We punched the button again and waited 5 more minutes. We punched the button for a third time and waited 5 more minutes. No one every came on the speaker to acknowledge that we were there or that they were too busy to take our order. There was no sign on the speaker that said it was out of order so our assumption was that they did not want our business. After 20 minutes, we drove off and went to a different place. Unfortunately we really like Chicken Express and visit there multiple times per week. Or at least we used to. Now we will look for alternatives. That kind of service just is...

Normally I love me some Chicken Express!! after working all day on a old house exhausted haven't eaten all day so went thru drive!! ordered the three piece combo 2 breast and a thigh!! got home open the box was what I guess would be called a piece and a half!! one huge chicken breasts and what look like a half of another breast because it was split right down the center! NO THIGH!! the chicken was so cold and gross it tastes like it was cooked last week the mashed potatoes were cold.... got a side order of green beans they were actually good so I had the green beans the roll a hot pepper and the tea! the chicken went to the cats they didn't even eat it!!! guys this time review is not going to be good!!! it was awful awful food tonight!!! Shame on the manager on duty!!!! was 7:30 for Christ's sakes not like y'all were getting ready to...