Nakorn Thai Restaurant — Restaurant in Summit

On Mother's Day our family (8 people) went to Nakorn Thai restaurant in Summit for lunch. We had reservations.

Food was delicious BUT ...

We had a server who was lovely and took our orders and all was good. Then the food started arriving and someone else was bringing it from the kitchen.

Grandma and Grandpa received a bowl of something but did not receive a spoon so asked for one. Then when he came back they asked him for another bowl to share something. When he brought it back they asked him for a spoon for that bowl. And he lost his temper at them and full on started screaming at them. 'Why don't you ask for everything at once? Why do you keep sending me back and forth? Don't you see I'm busy. I don't have time to do this blah blah blah and on...'

I was on the other side of the table so I didn't even realize what was happening until I heard him screaming. I got up and proceeded to tell him he was out of line and to stop speaking to them that way and get me the manager and he actually snapped back at me. He actually turned around and screamed at me as he walked away.

The assistant manager came over and was very nice and tried to pacify us but mostly was making excuses for him and her efforts were all in trying to get me to be quiet and sit down so that the rest of the restaurant wouldn't know what was happening. 'He's very busy. He's very stressed. It's a busy day...' etc etc.

At no point until we left did he come back and apologize. The manager and the original server continued to manage our table.

Who yells at the elderly and especially at Grandma on freaking Mother's Day in a restaurant for asking for a spoon?

I would have let it go and chalked it off to stress had he chosen to apologize or at least shut up when I checked him. Grandpa is 87 and Grandma is 77 and of a generation that is polite so at no point were they rude to him. Just asking for things. And the manager when apologizing to us just made excuses for him. It was handled very poorly.

Super unfortunate and needless to say we will...

We have eaten dinner here several times and never been disappointed.

The restaurant is tastefully decorated and there is a nice ambiance. It's not very large, so I imagine it can get noisy on Friday and Saturday nights. But we eat here only Mon-Thurs and on Sunday, and it's nice and quiet.

The food is absolutely amazing. Always fresh and delicious, nice and hot, and huge portions. Plus the prices are very reasonable. Service is also very good. Since this is a BYOB we enjoy bringing our own wine here.

On our last visit the fried chicken/shrimp dumplings were wonderful, and the shrimp and broccoli with peanut sauce was amazing. The jumbo shrimps were tender and perfectly prepared, and the steamed broccoli was done just right. The side of fried rice with added meat was huge and very tasty.

There is a free parking after 6 pm at a lot right across from the restaurant, but even on a weekday it can be tough to find a spot. However there are large paid municipal parking lots only a few blocks away.

This is a very enjoyable place to have Thai cuisine, and is definitely one of the best Thai restaurants we have been to. We recommend this place to our friends.

One minor issue: There is no vestibule, so on a cold winter day if you sit on the right side of the restaurant (facing from the street) you will feel a cold blast of winter air every time someone opens the door (happened to us on our last visit). So when you make a reservation in the winter you may want a table that is on the opposite wall away...

We dined at Nakhorn Thai for the first time with my friends yesterday. The food was delightful, and the ambiance was good. Our visit occurred at around 7:30, and as a group of vegetarians with some dietary restrictions due to allergies, we understand that it can be a bit challenging for the staff. We gave them the benefit of the doubt and proceeded with our meal.

However, as the evening progressed and it got closer to the restaurant's closing time at 9:00 PM, we noticed a few aspects of the service that left us a bit disappointed. Firstly, there needed to be an inquiry about dessert or presentation of dessert options, which seemed unusual. When I finally asked about dessert around 8:35, the waiter provided the options with hesitation, and we sensed frustration.

The most disappointing part was when, at 8:40, the staff began cleaning, sweeping, and mopping around us while we were still enjoying our meal. It left us wondering why the restaurant would advertise its closing time as 9:00 p.m. if they intended to close up well before that.

While the food quality was undoubtedly excellent, the overall service experience fell below our expectations, especially considering the prices. This feedback can help the restaurant improve its service and ensure that future patrons enjoy a fantastic meal and a pleasant...