Noodles and Company — Restaurant in Superior

Just went to Superior Noodles with my Granddaughter, our special night out. Asked the Manager Dez if my granddaughter could get pesto noodles with her kids meal and she flat out refused. Now I know it wasn’t because they were busy, because there was only one other person in the restaurant that had already eaten. I guess we were their dinner rush and they were overwhelmed. She did explain to me that the kids meal is the same size as a small so why couldn’t I just order a small and I said why can’t you just make it with pesto? If it’s the same size I’d be happy to pay for the pesto again she declined. We have had no trouble requesting pesto before and that’s why she chose Noodles. Thanks for treating us like crap, Dez the manager. As a Hospitality veteran I will be telling everyone how incredibly rude and unprofessional you are. A few things you need to learn… for instance every time a customer has a bad experience they tell 10 people. I wouldn’t have asked if it wasn’t her favorite and there were customers. We won’t be back! I’m sure it won’t be open for long with the service...

I don’t usually leave negative reviews, but this place was just not good. I ordered the Korean noodles with beef and what I got was bland noodles with some sad, microwaved vegetables, a gloomy sauce, and no steak, not even a single strip. I also ordered the potstickers, but instead of the crisp, pan-seared dumplings the name promises, I was handed plain steamed dumplings. That’s the whole point of a potsticker, it’s not just a steamed dumpling, it’s seared so the bottom actually ‘sticks’ to the pot. It’s right there in the name. For a side, I got microwaved broccoli with a lemon slice and a sprinkle of spice blend. Overall, the food was boring and careless, and I didn’t even get the steak I paid for. I won’t be back; if I wanted microwaved slop, I could...

Poorly managed by complete idiots. I waited at the register for 15 minutes waiting for someone to take my order while every worker was running around not knowing what's going on. There should always be someone at the register, otherwise have a kiosk, it's that simple. Food is mediocre at best. Anyone who likes this place has never been to another restaurant. I had to walk out because if I'm waiting 15 minutes just for my order to be taken then I don't want to wait a day for the food. And yes I've eaten here before and even when I did get my order taken I had to wait another 20min for the food. My god it's just noodles, you guys aren't a...