Went there recently late night for wings: the pitcher of sprite was flat, the pitcher of strawberry lemonade was unsweetened, the $3.99 mojito was not worth $1, because it tasted like tonic water. The 1st order of wings were burned, dried out with no indication of Buffalo sauce. Our replacement wings were undercooked (My hungry husband spat his first and last bite out). The fries came out lukewarm, however while waiting for the staff to get the wings correct, the fries grew cold. When we told the waitress we were no longer interested in eating there due to our disgust at that point, instead of an apology, she had came back with a bill of $21 for the garbage we didn't even eat. Once we requested the manager to rectify this situation, he (RAUL)came to our table (unapologetically) and said that they (he and the cooks) tasted the items that we complained about and that there was nothing wrong with them. After we picked our mouths off the floor, I reiterated to him RAUL that we frequent Flanigans in Doral and know what real Flannigans food taste like. He oddly enough said he would call them to ask them (Doral Flannigans) about their wing preparation. He then insisted that we pay for the items we consumed. Funny thing is we didn't eat/drink anything besides half of the warm fries while we waited over 30 mins for them to continously screw up. From a managerial standpoint, this was that point in the training where he (Raul) should have emphasized that the customer is right and apologize and say goodnight or please give them another opportunity to make it right. Instead he eluded to us just not wanting to pay. Mr manager Raul: we have great jobs and deserve great service and a great manager who knows how to rectify a bad incident. It wasn't until I told him I will place a review of this Flannigans that he told us not to worry about the bill(while looking at us in disgust) really you're disgusted? We left hungry and went on down the street to Duffys, where we were met with good service and food. We have no intention of ever coming back to this Flannigans and will stick with our Doral location or any other location besides Surfside. PS: the restaurant has a dirty mop smell as soon as you walk in.