Hungry Howie's Pizza — Restaurant in Surprise

I am a Retired USAF Veteran and I know the meaning of “Great” customer service.

Ms. Jo (Manager) and Mr. Ed (Assistant Manager) at Hungry Howie’s Pizza gave me just that; “Exceptional” and “Outstanding” customer service.

They were “Top notch” and made my ordering process delightful.

From step 1 to step 10 Ms. Jo and Mr. Ed took their time going over all the menu items, answered all of my questions, and gave me an impeccable dining experience; the service I received was “Exemplary”.

Thank you very much to Ms. Jo and Mr. Ed; “Much Gratitude”.

Hungry Howie’s Pizza is very good and very tasty. The quality of the food is fantastic. "Everything" my family and I ate was "Amazing".

The restaurant is very clean and welcoming.

I am 100% satisfied with the quality of service I received while at your restaurant.

Thanks again Ms. Jo and Mr. Ed for the "Great" food.

I will definitely recommend to my fellow Veterans the service I received from Ms. Jo and Mr. Ed at Hungry Howie’s Pizza located at 14291 W Grand Ave Ste. 115, Surprise, AZ 85374

Sincerely, James H.,...

Pizza is always great. However this employee who always has an attitude really went over the line today. As I waited for about 5 to 7 minutes to even be acknowledged which I wasn’t upset about he walked up to the window and circled his hand in an impatient motion as if I was his problem of the day. Then continued to cuss under his breathe about his orders and how these people can go “f themselves” it’s the only guy I have a problem with when I get my pizza on Sundays. Hungry Howies should be ashamed to have this clown under employment. And this isn’t the first time every time I come in Sunday around 12 to 12:15 he is always cussing about something in the back or has an attitude that he has to do his job. This needs to be addressed by management. Cause no other employees give me an attitude. He never gives his name so I do not have a name but he is the only one who works on Sundays from what I can see. Took a picture but I can’t...

It’s very frustrating when. Your order gets made wrong ,on top of discovering what seemed to be pubic hair baked on the pizza,I tried to call several times to inform them of the situation each time I called it was 15 min wait on hold and when someone finally answered they say “hello” 3 times and hang up ,I tried to call today and a woman did the same thing , not sure why this store is open if your not going to assist customers especially when it was a horrible and disgusting experience.this is not ok when you spend money at a place and don’t even get to eat the actual food, let alone not one single person answering the phone .I will not be returning, hopefully corporate can see this review and educate their employees, I’m giving 3 stars because usually the food is great I haven’t had an issue...