Vocelli Pizza — Restaurant in Swissvale

Samantha very rude no home training she said Donna was the manager Donna hung up on me 5 different calls I receiceved my pizza wasn’t done the right side of the crust was gone there also was hair from Samantha in my pizza She claimed she made my pizza called from a different number samatha answered with a attitude being very rude disrespectful when I told her I didn’t want another pizza she said no refunds and yelled don’t make the pizza this is bs you better off calling corporate Samantha is very disrespectful she is very rude and doesn’t like black folks and Donna Wasn’t to rude but was doing her job all I wanted was my sons pizza bad service very bad service hair in food I even gave the driver a tip and he was a hour and 15mins late never again then when I keep calling to say I don’t even want another pizza she keeps hanging up on me samatha your playing with folks dinner and money the whole damn...

Do not call without a menu in your hand!! I called to place a order for my usual hot wings she told me $15 now I like their wings and have order them plenty of times before they usually come to $10.95 I knew it didn’t sound right 10 wings for $15 so I cancelled my order the person taking my order was really rude and not very helpful. I hung up and dug out a menu and while reading the menu I had my husband call back and ask how much they’re hot wings were now on the menu it clearly states $7.99 but the girl taking my order told my husband 9.99 and when we called her out on it she got very defensive and rude she start stumbling over her words and said oh your menu must be old. We’re under new management and our prices went up and when I asked her when she couldn’t tell me. We end up never ordering they tried to play us and I bet they up sell everything just to profit the...

Just waited over an hour after ordering from this restaurant on slice app. No one had the decency to reach out and actually cancel my order on the app. Instead app kept showing me drivers picking up our food. If the restaurant just would have canceled the order, i would have ordered from a different shop and no big deal. Instead I had to contact slice customer service more than once to find out what was going on. The claim was no ingredients, but again that could have been communicated instead of making us think we were getting pizza for over an hour. Now we just waited all that time for no food and its so late many places will close soon. This was beyond careless and inconsiderate. I worked in restaurants my whole life and even during Covid and its so sad to see post pandemic that so many places these days just do not...