Casey's — Restaurant in Syracuse

04/25/23 Edit: I quit going to this store haven’t been there in a year and it’s right by my house. I decided to walk there today and see if the customer service is any better and the older lady cashier was rude to me again for no reason. I dropped my debit card somewhere along the walk between home and Casey’s. I walked in to ask if anyone had turned in my card and she answered with a rude NO. I said I was in here earlier and I lost my debit card she didn’t even let me finished and answered NO. It doesn’t cost anything to be nice. I’m sorry this lady is obviously miserable but you just don’t know what people are going through in their life. Just be nice, it’s not that hard. If she can’t do that maybe she should not work in customer service. I won’t be back to this Casey’s. Previous review: The customer service at this store is so bad. The cashiers are not friendly and will see you buy all this stuff and not offer you a bag. They will watch you put all your items in your pocket and not offer a bag. I quit going to this store a couple months ago and decided to give it another try and nope same old stuff . Caseys needs to train their cashier's in...

Normally we dont have any issues with this place mainly because we dont go here very often. But tonight my husband wasnt impressed with the cashier at the main counter. To start he said he had to wait at least 2 min before even being acknowledged (he was the only one at the counter) because she was playing on her phone. Second, We got a gift card for Christmas and didnt know the balance of it. When he asked of she could scan it to see what the balance was, she replied with "I cant do that"...I have had someone check a balance there before with no issue what so ever, so we were kinda mad that she wouldnt check for us. Third, my husband asked for an amount to be put into our tank in hopes that the gift card had that amount. When she rang it up the amount on the card was less than what we asked. My husband asked if she could clear the transaction and re do it for the amount on the card and she said no. NOT GOOD CUSTOMER SERVICE! Keep in mind he was the only one at the counter meaning he wasnt blocking a line of people and wasnt asking for anything...

Young female attendants with tattoos and attitudes. Very unfriendly without any conscious effort of being business-oriented. It shows me that "white-trash" really shouldn't be given a chance to represent the Casey brand. Syracuse and lake Wawasee is a very wealthy destination... a resort in the summer. It is not a good place for hiring meth addicts to be hospitality representatives. I'm all in favor of growth in the community. So why would you hire employees who appear to share the same same complexion as the asphalt on Huntington street out front?

Also the establishment does not offer premium fuel.

Do not go here if you want to be treated with respect.

I will tell everyone I know about this unfortunate experience and I will...