Jimmy John's — Restaurant in Tacoma

I ordered a basic sandwich for pickup: beach club, easy mayo, easy avo, cut in half, add napkins. The shop smelled awful; I've never been inside a JJs that smelled bad, and this was a really disgusting odor. And then the sandwich tasted disgusting. It was dripping in mayo and avo, not cut in half, no napkins in the bag. On top of that, the meat tasted low quality and slimy, the lettuce was wilted and turning brown. I tried to make myself eat it but I ended up throwing half of it away and I am NOT a person who wastes food easily. I used to work at JJs and I'm shocked they're now producing such subpar sandwiches. While they've always treated their staff like crap, the food used to be really, really good. So...

If you like Jimmy John's DON'T GET IT HERE. I love Jimmy John's as a chain, but this particular location is not good and does not care about it's service. I've been ordering here for a long time, but the last SEVEN orders I've made have had incorrect or missing items, even if I called ahead to make sure everything went through properly. I've been assured by workers "yep, we'll make sure it goes out correctly" only to have it show up wrong 20 minutes later. Never once with any of these mistakes have they offered to correct the order or offer any kind of compensation. If you like Jimmy John's DON'T...

The only reason this place gets 3 stars is because the sandwich is good. They last 3 times I have ordered from here it has taken over an hour??? they should take their false advertising down about being fast...HAHA what a joke. The other thing that is totally annoying about this place is that when they take an hour to deliver, they expect additional tips. I am actively looking for a new place to order lunch from on a daily basis because unlike slow sandwich shops, I have to do stuff...