This Burger King had some good food. The prices were another matter. Three adults were $36. McDonalds gave us Big Mac meals for $30 three days before. We could have eaten at Cracker Barrel for that much money than at BK! We ate inside, so I parked at the side door. We found it locked, so we walked around on the tile walkway. As we walked, we (3) each commented on the broken & missing tiles on the walkway. I got closer to the front door and found a huge gap, 4-5 inches , all across the pathway. Very dangerous indeed. My cousin said, "Can you say lawsuit, from falling from that mess in the dark or for someone with poor sight not seeing it?" We made it through the front door and to the counter. I started to make my order, and the nice young woman taking it smiled as I said sweet large tea. She apologized and said there was no ice in the store. I asked her if someone couldn't run to the minute market for bags of ice instead of giving customers paying good money for what they were selling, to have to sit and drink warm beverages intended to be served ice cold. She only smiled and finished taking my order. We sat down and waited. My seat gave me a view of the locked side door I spoke of earlier. I found it was locked because the push bar was broken and hanging down to the floor. More repairs that should be done. I never heard my number called but fortunately, I looked back at the counter and saw our 3 bags sitting out waiting for us to retrieve them. The food was delicious but there was enough mayo on our buns for 6 sand- wiches. There are other BK stores in Tallahassee, FL, I plan to use from now on. The owner of this store needs to come and get all the repairs done ASAP. I also wonder where the health and safety inspector was because some of these issues were apparent last year when we were there. I owned a Subway for several years and I can guarantee you that NONE of these repairs would have been overlooked by the corporate inspector that came around monthly to my business. Nor would the managers in my store either. Someone certainly needs to do better by this store and it's employees as well the customers trying to spend their hard-earned money in the...
Read moreI am beyond disappointed with my recent experience at Burger King, and I feel compelled to share it in hopes that it reaches someone at the corporate level who actually cares about customer service.
I placed a mobile order at 12:24 PM, thinking it would save me time and hassle. Little did I know I was signing up for a 44 minute wait filled with frustration. When I arrived at the drivethru it was a complete disaster. The line was ridiculously long, barely moving, and to make matters worse, customers were so fed up they started abandoning their cars to go inside. Thinking it couldn't get any worse, I decided to join them.
When I went inside, I was met with chaos, customers were everywhere, waiting endlessly, just like me. I approached the counter and politely asked about my order, which should have been ready long before I got there. After standing around for another 10 minutes, I overheard the manager instructing someone to finally start making my order. START MAKING IT, 44 minutes after I had placed it!
This level of incompetence is utterly unacceptable. No one should have to wait nearly an hour for fast food. The service was so poor that I genuinely question the management's ability to run a basic operation. Burger King, if this is the kind of service you're offering, you're going to lose customers fast. I hope this review gets the attention of someone who can make a difference because this was nothing short of a nightmare. I won't be...
Read moreThis place either made us sick or gave us food poisoning. Me and my mother started feeling sick a few hours after eating. I threw up just a few minutes ago and despite eating dinner and a few small snacks well after eating there, it was only remnants of the BK meal that came up.
Should've turned around and left after realizing that two of the employees were using one of the tables for their toddler and watching their child there, while on shift, and likely distracted by the child. I hate to mention that because the parents were both very nice and polite and seem like lovely people, but that doesn't change the fact that being distracted by taking care of a small child while working would've caused distraction and, as such, likely ended up causing food contamination. Or maybe it's unrelated given the history of people in this section mentioning finding stuff in their food. Maybe both, who knows.
Do NOT eat here. And, employees with children, please try to find a babysitter, and if you can't find one call out of work if possible or find a daycare if one is a financial possibility. While I'm not blaming the kid, the little one could easily cause distractions and possibly mishaps for you and your...
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