Jamaican Paradise Grill — Restaurant in Tallahassee

Parked on the property of a bondsman, which has four or five different things going on all packed onto one small property. The lady that runs the Jamaican Paradise Grill has a really bad attitude and is rude as can possibly be. She had one person in front of me with no one behind me. I stood there for almost 22 minutes without even being acknowledged or greeted in ANY way. Even after making eye contact with her on several different occasions, she still did not acknowledge my presence or tell me that she would be with me in a few minutes or anything like that. I just stood there, ignored for almost 30 minutes total. When I came up to order my food, she wasn't willing to answer any questions. She just kept pointing to the menu and saying,'It's all listed right there', like I was annoying her by asking about the different menu items. I feel that you need to have much better customer service skills in order to have a successful business. Maybe I couldn't read and if that would have been the case, which it is not, then it would have been big trouble for her, because she would be calling me out in public about not being able to read the menu. She treated me like I was invisible, and she could care less about my business and my money that I had planned to spend on her Jamaican Paradise food. I had heard through Word of Mouth that it was a decent place to get some island food. The lack of customer service made it to where I would not spend a penny there, under any circumstances. I attempted to eat there, but I refused to eat somewhere I am repeatedly and blatantly ignored. People should be treated as though they are welcome and greeted and treated in a friendly manner. It's like I was an invisible force that was overlooked for over 20 minutes. Yet each and every other person getting in line or passing by was greeted with a smile and spoken to with welcome words. Enough to make me never want to go back or to ever try the food in the first place because clearly I was not a wanted customer and my money was no good there, neither was my presence. So I got back in my car and left, and I do not recommend this place unless you want to be treated rudely...

Based on other reviews, I wanted to give myself some time to make a fair assessment considering that it is a food truck. Keep in mind that I love food trucks, and have a friend who owns one.

Parking: Parking was terrible. I was boxed in without much room to get in or out. I was the only customer so I presume it belonged to the owners if the food truck, or the business next door. What little parking you have should be for your customers.

Cleanliness: I noticed that the last inspection sticker on the truck expired 06/2021 (or maybe 07/2021). The lady who was preparing the food and serving as the cashier had beyond filthy hands, especially her nails. To her slight defense, she was handling and cutting the chicken however, she should invest in gloves or wash her hands more frequently. Perhaps having someone help her at the window to reduce cross contamination when she has to then touch her phone for you to pay.

The food: The chicken had good flavor and heat, but not the best Jamaican food that I have ever had. The chicken did not seem fresh, as some parts had that dry overcooked look. It was heavily chopped up, unlike some of the other reviewers pics. This did not disguise the fact that the meat seemed old. I too found lots of tiny bones throughout, which was a concern since my young son was sharing my food with me. I had to filter thorough each bite. The chicken juice also tasted heavily of Worcestershire sauce. I did not like it at all. The macaroni did taste like boxed macaroni with some spices added. The cabbage was very good.

The overall experience would never...

It’s been a long time since I found a spot that gives you your money’s worth of food. The lady working gave me enough portion for two meals lol. And most importantly the food was immaculate! I ordered the jerk chicken with rice & peas and Mac&cheese.

The seasoning for the chicken was top tier! Spicy and flavorful, the gravy for the rice was surprisingly good too because I’m not a big fan of gravy on certain things.

This is a must go to spot, I was shocked with how much I got and how much I paid, I will be back!! The only thing I say is to be careful not to just dive in the food because I found small bone fragments from the chicken that was broken up. Other than that this...