My husband and I frequent the Northe Monroe location at least 5 out ofn7 days a week. Tonight, we placed an order before they closed and raced over to the location as we knew they were closing 9pm our order was going to be ready at 8:44 so after paying on the app we went to the window as to not disturb the employees closing. The attitude that I received at the window was awful!!!!! If my husband (who is in Law Enforcement) was not with me... I would have asked for a refund. The young lady came to the window. Told me... next time stop to the intercom... slammed the window went to retrieve our items and bought them back. As a Mother and African American woman it was the lack of curiosity from this young African American young lady. Race is not the factor, but I say it so if is not confused with any other employee that may have been there.
I rarely write bad reviews, because most times I just blow it off. However, we spend a great deal of money in your business and we thought you...
Read moreI frequent the Smoothie King off of Tennessee and get the same thing everytime. I tried this location on my way to work and decided to put my quarters to use. Went through the drive thru—-There were 3 African American girls (which makes it worse) working and I could hear the one helping me laughing the whole time as she’s counting my money. The total came out to 10.75 I gave her 11 in quarters. She gave me a penny back. I sat there for a sec thinking whether I should say something and I decided to. Another girl came to the window and I politely let her know I believe I was given the wrong change. She with a slight attitude asked for the penny back. She came back with the quarter and I said thank you …..she said nothing to me. I felt like it was a crime that I had used my quarters. I thank God I’m in a great financial state because imagine if I wasn’t. I want to encourage these young ladies to be careful with how they...
Read moreYou know it’s a damn shame that when you pay $10 for a smoothie and there’s about 35% that’s going to be thrown away which is I guess overage and they won’t give you a damn cup to take the rest of it home with you it pisses me off. I probably will never come back. It might be Company policy, but it sucks. The other smoothie shop in town gives me the leftover with no questions I ask I mean, I was always taught don’t throw stuff away. Don’t ever throw good food away. That’s a shame to just dump it in the damn garbage can whenever there’s somebody that’s asking for it and wanting it and they are a customer of yours. You might want to think about...
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