Dunkin' — Restaurant in Tampa

Wasn't going to write a review but something needs to be said about this store and the way that they treat there employees. When I first got to this store food and beverages weren't being dated correctly. The floor was utterly disgusting due to the fact that no one mops. While I was cleaning I found mold in the espresso machine, cream dispenser and Ice carriers. Nothing was being cleaned and dated properly including bathrooms. I ended up having a really bad accident at this store where I burned half my hand and heard that Upper management basically said I was a joke and that I did it on purpose to get money when it literally stopped me from making money if you are looking for a good job a good work environment this is not the place for you. Your own manager will abandon you on shift with people that don't even know what they are doing. The distract manger will literally disrespect you then retaliate. If you love peace of mind, positive energy and want to grow in this company, avoid this place. They do not care about you or what u have to say. They will tell you one thing and do another. The only way this store can get better is if they take accountability for what's not working and actually care about making a change. All they do is bring it up to standards so they don't get shut down. Please take it money and time somewhere else. This place is disgusting, morally...

Customer service is great. Used the drive thru to order my donuts. When I pulled up I wasnt sure which kind I wanted so I asked what they had. They were kind enough to go through all the donut selections, which actually took awhile. Unfortunately they had so many options that by the end I had forgot what kind they said at the start. So I asked them to repeat it. They were really kind and repreated the order. Only problem since it was for my kids (and they were not with me) I wasnt sure what they wanted. So I proceeded to call home to find out what kind and guess what- yes I had forgot all they had so I put it on speaker and had them repeat again. I felt bad for all the cars behind me but didnt just want to select random donuts. Finally after about 20 minutes we picked out the donuts and they were delicious. If you use drive thru make sure you know what you want before you go thru. I learned the hard way becuase after I left the store the guy behind me was so angry he didnt order anything and instead followed me home. When I got out of the car with the donuts he grabbed them, threw them to the ground and started jumping on them and was...

Worst dunkin I've ever been to. Wait times in drive through were absurd and zero communication. Sat for over 12 minutes at the microphone before anyone said a single word to me, and another 5 at the first window before I was told I should have gone to the second window. Sat 7 minutes at the second window. For two iced lattes. Never again. They were friendly, however. So that's good.

One year edit: it has been a year since I have been here. Decided to try it again since all the other DD locations are horrible. Waited in line for 10 minutes to get to the microphone to find out they do not have any bread to make sandwiches with. I have so many questions, but when you are in a literal publix parking lot, how do you not go buy a couple packages of bread so that you can fill orders? And at least put a sign up so people don't waste time sitting in line. I will never understand how a restaurant runs out of things like bread, and lacks the intuition to be resourceful to take care of customers. If this isn’t the most Dunkin thing ever, I don’t know what is. Punished for...