Del Taco — Restaurant in Taylor

Never been to a Del Taco & it was around the corner so, let's try it out. It's fast-food, with all that entails. The interior is a small step above the burger joints, bright colors - red, orange, yellow, green - and actual movable chairs with a few booths at either end if the dining area. Upon perusing the menu board I noticed that the burrito & taco combos come with fries. What? I have never in my entire life thought, nor heard a friend utter, "You know what goes great with tacos? French fries!". That is a messed up combo. Rice? Sure. Chips & salsa? Great. But fries? Yeah, they have burgers, too, have your fries with that. Fast is not what they do. They do inexpensive food, eventually. (Been writing this review since I ordered, 12 minutes and counting) I ordered 3 chicken tacos & a small drink, $8.54 with tax. When I finally got them (14 minutes, after ordering with only two people in front of me, plus the drive-thru) the meat was barely above room temperature, so cool that the cheese wasn't even aware it was supposed to melt. Maybe if I carried them around in my pocket for a while? Flavor was decent but too salty by a lot. They were well constructed with the ingredients well distributed so that beats Taco Bell but the hot sauces are weak. The music was nice, not too loud. Can't see...

If I could give a zero star review, I absolutely would. I ordered online from this location almost ONE month ago. I waited 20 minutes in my car as they told me to pull up, after waiting I walked inside to see what was happening. The staff proceeded to tell me that I would have to wait another 30 minutes for taco meat. No one was going to come out to my car and tell me that, they just let me wait. I advised them that I could not wait that long, I had an appointment to get to. They told me to cancel my order through the app. I tried to cancel the order, but they had already processed my order when i pulled up to the window and they had me pull forward. My boyfriend and I have been in contact with one of the managers named Chris, for WEEKS he has been telling me he is trying to get my THIRTY DOLLAR order refunded. This is absolutely insane and unprofessional behavior. Any other establishment would rightfully refund me my money considering I left with NOTHING that i paid for. Not a single item. Since i've had no luck with the manager and staff, just constant running me around in circles saying "I'm trying to get you refunded" for weeks now, I figured I'd leave a review and see if this reaches someone who can actually give me my money back. That would...

I heard Del Taco had surpassed Chic Fil A in ratings so I decided to give it a shot! I paid and was asked to pull forward and to the right. I went around the car that was already pulled ahead of me and to the right of that vehicle. After waiting 15+ minutes I could see that a large order was handed to a car that had ordered and paid after me. I went inside with my receipt to ask if they’d given my food away and they had. Then tried to blame me for not parking where they told me. There are no signs for where to park, and I pulled up and to the right like they asked. The same person who told me where to park was the same one who handed my food to the wrong vehicle. I waited another 15 minutes inside while they remade my order.

I feel the real issue here is understaffing. I placed this order around 11:30 AM and there were only two staff. They were both helpful and got my food remade as fast as they could, but it felt like they were just overwhelmed with too much going on and mistakes happen. It would also make sense for there to be signs about where to park, which isn’t the...