I normally donât give a 1 star rating, but this one earned it. Horrible customer service by purple hair Crystal. I ordered on the app. Pulled up to the parking sign that says online or call in orders. So figured my app order was an online order. I called and let Crystal know that I was here. She said that this service is for curbside only In a rude and annoyed tone and that I would need to come in. I go in with a line of 5 people waiting while my order is ready and while Crystal takes 2 personal calls on her cellphone while serving customers. If Crystal is management, she is ruining this subway and they should consider new management. If she is an employee she needs to be retrained. She obviously hates her job and isnât friendly to...
   Read moreOrdered 2 BLT Bacon Lettuce Tomato, ordered xtra tomatoes and xtra lettuce. First one had 4 tiny slices tomatoes all 4 wouldnât touch on 6â! Lettuce had so little didnât even cover cheese. Second slightly better Worst part calling for manager, said be back later then said was sick. Called next day no manager, asked get call back, 3 days later nothing. Wonât call wonât go back, order minimum 8 sandwiches month. Itâs BLT ordered xtra let&tom and usually full at about 3-4 sandwich, ate 1.5 of 2 and wasnât hungry but not full. 3 ingredients think would at least be normal amount to plus as only 3 items. Happed one before and just didnât say anything, but just wonât order again Taylor subway...
   Read moreLast 3 times, no steak, no herbs and cheese bread. Today decides to stop and try one more time. Never again....walked in and asked if brisket was available....and again no sir we are all out...you kidding me, its 6pm and out of brisket that just came out couple weeks ago. Asked if steak was available "yes sir we have that" ok ill take foot long with herbs and cheese bread...and again " no sir we are all out of herbs and cheese, today is truck day and we are all out" thats BS. A month ago i got the same excuse..but it was on a Wednesday. Today is Tuesday....i guess eveeyday is truck day. That will be last time i will waste my time. Thanks...
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