Ding Tea Taylorsville — Restaurant in Taylorsville

When I visited the other day, I told the cashier that I can't have caffeine for medical reasons and asked for their recommendations in light of this; they tried to offer me a matcha flavor, among others. Matcha typically has more caffeine per gram than coffee, so drinking the recommended flavor could have caused me to experience a medical event. The fact that this happpened demonstrates a basic unfamiliarity with the store's menu that could be easily rectified with more training.

Thankfully, I already knew enough about matcha powder to know I needed to avoid it, but I worry about the safety of others; it's not unreasonable to trust that employees be knowledgable and properly trained in the food they're serving. Management needs to ensure their employees are trained properly on their menu, or at least keep allergen sheets behind the register and enforce checking them whenever a customer asks about an allergen or sensitivity.

Overall, the drinks were decently good, but I would advise patrons with restricted diets to do their own research before visiting - since the employee may not know what they're handing you. Otherwise, it's...

The staff were nice however it's a little unclear if this place makes the same house special drinks as the Ding Tea in West Valley. I've read some reviews for this location and people were able to order drinks I saw on the menu at West Valley but didn't see at this one. I asked the cashier if different locations offer different menu items and they said they wouldn’t know what the others have.

When I couldn't find the drink I was looking for on their menu, I asked the cashier who initially said they should be able to make it. But once I told them the drink, they said they couldn't make it and offered an alternative one. I was fine with that but then they informed me they were out of that drink after already ringing me up. I’m a little disappointed and I get that ingredients run out, maybe I’ll have better...

Love love love Ding Tea! This place opened up in the middle of the pandemic, but still managed to do extremely well. The staff here is super friendly and helpful when deciding on the menu. They keep the entire store very clean from a customer perspective, and all the employees wear masks as an extra precaution. Their tea is pretty amazing and the flavor tops a lot of the other boba tea shops in Salt Lake. If you don't have a good Original Milk Tea, it's hard to show that your other products are just as good. These guys really knocked it out of the park and you can actually taste the tea instead of just the milk and sugar. I know there is another franchise that will be opening soon in West Valley and I'm very excited to see another location! Give this place a try - they are...