We went in to get 3 small coffees and it wasnât busy. The person working was Maddy. She spent some of the time whining to a customer behind us about not having everything done so she could close in an hour instead of making our coffee. A manager had to come over 2 times and tell her to take care of customers instead of complaining. So 45 minutes later we finally got our coffee and none of them actually had COFFEE in them like they should have and 1 of them was also missing the peppermint flavoring as well. She was also extremely rude while taking our order. If we hadnât have already paid we would have walked out. Needless to say we wonât be going back there since there are 3 other coffee shops in town to choose from. Maybe the store will hire someone who actually wants to do the job. Itâs not that hard to put coffee in a...
   Read moreDonât work here unless you want to work every school rush by yourself everyday for weeks, had to quit because it was extremely overwhelming with the lines that would go up into the aisles when I had to work by myself. I also had to work a holiday with no bonus with one other person and it was extremely busy and itâs always understaffed. (You will always work by yourself! Guaranteed. At some point) I also shouldâve been the next manager of Starbucks but instead I had to TRAIN the manager how to do everything?? (They had no prior experience of working at Starbucks or coffee shops) Robin is actually insane and Iâm glad sheâs gone this December.nobody likes her and if they say they do, they havenât actually worked for her or theyâre just...
   Read moreFrappuccinos from Starbucks should have dome lids. This is the only Starbucks that puts a tiny amount of toppings on your frap and then they top it off with a flat lid that everything just sticks to. I am paying over $5 for one coffee and I expect it to be made just like every other Starbucks makes them. Beware coffee drinkers!!! This place does not make your coffee like other Starbucks. Donât know why they changed - didnât used to be like this and we would go at least twice a week. Now I avoid this Starbucks unfortunately because they donât do things like they should. I now drive over an hour to Edwardsville or Springfield for my coffee GLADLY because they...
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