My fiancée and I have been coming to Killarneys for years. We absolutely love this place. We used to come here every Wednesday and Thursday night after work with coworkers and just sit there and eat and have an amazing time. Emily (I believe is her name) used to always serve us. Even remembered our drinks and food. Always was on top of everything. Absolutely love the service she would give us. Always asked if we were going to do another round even before our drinks were empty. She would always make sure everything was good and well taken care of. Absolutely amazing.

However, just recently we went the past 2 times and honestly our new server Alexus was not great. The first time, she wouldn’t even bother coming to our table. Just came honestly 3 times that night. And when we would order she would walk away as one person ordered and then come straight back to the table and say “anything else” it was like that all night. And then came to our table and stated “how was my service?” Like “uhhh not that great honestly.” Fast forward to yesterday. We had the same server Alexus. So we decided to at least give her a chance again. Everything started ok in the beginning. However towards the middle and the end it went down hill again. She did the same thing of never approaching our table at all. Then we see that she did a comment to one of her coworkers and they both looked at our table. Again only came to our table at least 2/3 of the whole night with one time us having to get her attention. She would see our cups being empty and just walk right past us. At the end she just put our checks on the table and didn’t even bother who’s check was who’s. We started just talking within our table and start laughing and she walks by our table makes a snarky comment and says “haha I don’t know what’s funny” like what? Very unnecessary.

Like I said we love Killarneys service has always been great. The atmosphere is amazing. The food is amazing. But unfortunately that one server just ruined it for us.