I love Subway, but at this location I felt very unwelcome. I arrived at 8 as google showed they close at 9. I figure an hour would be far enough to not mess with their closing time so they can get home. When I walked in, one of the workers was mopping. Thinking google might be wrong, I asked if Subway was open. "Yeah, but I'm mopping!"
There was zero customer service. I don't need my butt kissed, but maybe a, yes, just a minute while I finish this up or something that showed that they wanted my business. I fully felt like an obligation, so I left. As I was pulling out of the parking space, I noticed another worker, both just laughing. Why couldn't she have helped me? I read the reviews and it appears the night crew to be a consistent problem as of the last couple months. I will not be returning to this location and hope management corrects the issue with...
Read morePrices are higher than just a few months back. I do not see the value of going to subway over the competition, I've decided to go to the competition.
Very uncomfortable feeling when entering, greeting is fine, but if I need a moment to choose what I might enjoy please, please, please don't stare or gawk at the customer, it's very uncomfortable.
Greet the customer, hi welcome to Subway are you ready for me to take your order? If the customer says no, please just let them know if you have any questions let me know I'll be happy to help you out or you can make some suggestions.
Customers not uncomfortable, and you're not standing there gawking at them.
I ended up leaving, for what they're charging, even with the free gawking, I'd rather go to Jersey Mike's, or port of subs, and they don't...
Read moreGiving this place one star feels very generous. By far the worst subway I’ve ever been to. Other than the lettuce on my sandwich being old and wilted, it taking 30 minutes for them to make my sandwich (not exaggerating), or the fact none of the veggies were strained so the sandwich was soaked in water…..these employees were imbeciles. No smiles, no service, and no concept of time. I think they had mistaken me for their dentist cause giving some simple instructions like “hey can I get the sauces on the bread” was the equivalent of pulling teeth. If I had the capital I'd buy this place, fire the employees and hire some people who understand customer service but more importantly have the ability for the strenuous task of putting lunch...
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