Domino's Pizza — Restaurant in Temple City

I recently had a total shoulder replacement and was unable to even get out of bed. While recovering, I saw an ad on Facebook from Domino’s that said any pizza with any toppings for $9.99. Wanting something simple and comforting during recovery, I placed an order. I added a 2-liter soda for $5 and paid $5 for delivery. By the time everything got to me, the pizza was not hot or fresh—it was cold, spoiled, and honestly inedible.

On top of the $9.99 pizza, the $5 drink, and $5 delivery, I tipped $2—spending about $25 total for food that should have been hot and enjoyable, but instead was a complete disappointment.

The receipt said to call if there was any problem, but because I had just had surgery and could not use my left arm, I wasn’t physically able to call right away. A few days later, when I was able to make the call, I explained the situation and asked for a replacement, which I feel was fair under their own guarantee. Instead, I was put on hold for hours and no one ever picked up.

This experience was unacceptable. Domino’s used to be known as an affordable, fast option, but this was neither cheap nor reliable. Between the poor quality of the food, the complete lack of customer service, and the fact that I was recovering from major surgery and depending on them for something simple, I feel that Domino’s has truly become one of the worst pizza chains in the world.

I usually don’t complain, but under these circumstances, I feel that I was treated unfairly and “done dirty.” Domino’s failed me when I...

i ordered the same DAMN PIZZA Last week personal pan 3 toppings guy got here I paid tipped him and we wet about our day ! WHOEVER I spoke to TODAY SAID THAT THERE Must BE A MINIMUM ORDER AMOUNT FOR A PIZZA DELIVERY THAT IM ALREADY PAYING DELIVERY CHARGE FOR ? SO I HAVE TO Meet requirements but yet I still have to exceed a certain amount to get delivery ? who the hell do you guys think you are ? so Im just incompetent and the order I made a week ago never happen ? I asked the guy or I tried asking the guy when did that policy come up since Obviously AS I stated I ORDERED THAT OPIZZA LAST WEEK!!!!! YOU JUST LOST A XUSTOMER W YOU BS ANTICS DOMINOES ! GET IT TOGETHER DO YOU WANT ME TO ORDE A CEETAIN AMOUNT OF FOOD OR DO YOU WANT ME TO ORDER WHT I WANT SO LONG A AS I PAY THE DELIVERY CHARGE ? MAKES NO SENSE TO A PERSON W BASIC COMMON...

I have been ordering the same pizza every week, sometimes twice a week for years. Today was the last time, order wrong again, staff extremely unclean and unsanitary, while waiting for the right order, every member of the staff "cashier" "pizza maker", "drivers", yes DRIVERS touched, money, registers, AND the FOOD without any hand washing. One delivery driver actually wiped his nose in front of me, watched me watch him do it, then when I went to get my money back, and told him, he continued to prepare the food????? As a business owner, I know this is against the LAW. Its the SIGN IN EVERY BUSINESS, ESPECIALLY a food business explaining to employees to wash their hands, probably making people sick and that is just not right. Health Department Warning on this location eat at...