Buzzles Shaved Ice — Restaurant in Texas

Delicious , yet super slow. I can’t stand it!!! It should not take 10 - 15 mins per car (order) why so slow? Are they shaving the ice too ? Are they creating the flavors in the back ! NOoo! Just moving super slow. I’m at walk up window, only person at the walk up window but there is a line at the drive thru. I’m at the walk up and I’ve been waiting 9 mins to just to get my order taken. There are two people working in this small hut . What is the hold up ? My friend just order 12 taco nearby (10 ft away) and the taco were order, paid and bagged. Still haven’t received my ice cone. I’m only writing a review because from my last 6 times here , it’s been very slow. I came here last Sunday and I had 3 cars in front of me in the drink thru and we waited in line for 43 min. No lie ! Such a waste of time. If the company is reading this , you need to train your worker, get better technology, widen the space (if needed)… really loook at your camera and examine the process of making 1 snow cone in less than 2 min. This is just laughable...

*update as of 06/20/2025, I originally rated the Louetta location 2 stars because of a Bee problem. Our late evening visit on 06/20/2025 was bee free, easy ordering, quick service, and quality snow cones. *

Is it a coincidence that their logo includes a Bee and yet their location on Louetta is just shy of a bee infestation. Our visit on 01/14/23 was cut short because of bees swarming us. Staff had to take orders outside as not to open their windows to let bees in. Our 4 kids weren’t having it. FYI eating in the parking lot at our vehicle was no help as the bees eventually found us. The bees have been an issue for quite some time. Just a matter of time before someone is stung.

They do have good snow cones however and very...

We came here Tuesday evening, had a wonderful experience,customer service was excellent. My daughter wanted to go again, so we are here now and the young lady asked may I help you, and we tried to ask her some questions before we wanted to place our order. She said hold on I'm texting my boss. That was rude of her to ask us and then put us on hold. She was more focused on her phone and not willing to help us. She was finished texting her boss. .When we did ask her a question she was a little bit rude and snappy. I feel like she wasn't willing to help us and I got the impression she didn't want to be at work and she was more focused on her phone. It wasn't a good experience the second...