I-45 Diner — Restaurant in Texas

What a disappointment this place was. It was a good 20 minutes before we were seated which was avoidable considering they had 2 individuals each taking up 4 top seating. One man was totally oblivious that he was in a busy restaurant and sat on his iPad having ordered only coffee, he was there well over an hour and a half and who knows how long he was there before we arrived. Another woman decided she needed a 4 top booth over a 2 seat table then oddly kept motioning for us to go to a tiny 2 seat table next to her. The biscuits were inedible having been coated in some rancid grease before being grilled, they even smelled awful. That pretty much cancelled out most of my meal because I put my fried eggs (all of my food was totally cold by the time the biscuits arrived) and sausage on my biscuits and gravy. The hash browns were ok but very greasy and I only ate a few bites. We ordered before the people next to us but they received not only part of our order, but all of their food before we got ours. It took at least 45 minutes for all of our food to arrive at the table after the first plate was delivered. The pancakes arrived after another table who came in 30+ minutes after us received their food. The pancakes were dry and flavorless and came with a tiny cup of syrup. I ate 2 bites and left the rest. I ate 1 bite of biscuits, 1/4 of 1 sausage link and a few bites of the hash browns. The coffee was decent but we were given decaf which is about as useful as a screendoor on a submarine. We had to repeatedly ask for the rest of our food as one plate would come then nothing for a while. I lost my appetite after the long wait and the rancid biscuits. We spent no less than 90 minutes there literally waiting as I didn't eat the food. After all that, our bill was still almost $24. Update: my brother (while driving back to Arlington) had to stop to use a restroom twice in ¹ hour after eating here. Usually he'd take the leftover food for his dog but he left everything because he didn't want to make...

UPDATE: The fact that you mentioned my last review in your response, and also pointed out you knew it was me that made the review is severely disturbing to me. I made the decision to give this business another try but I am now convinced my food has been tampered with because I posted my honest experience with this restaurant in a previous review. I will be reporting this to all the news outlets to investigate. I feel like I’ve been retaliated against for being honest. This is not how a restaurant is supposed to carry themselves.

Original review: I don’t know if this company hires their own family but the employees are very rude and disrespectful. When they are told they made an order wrong they get upset and says if you don’t like the food don’t come back. Some customer service. The manager Lori got upset and retaliated because I put a bad review on them in the past but if the food was not up to part it is my duty to be honest with my review so other people won’t make the mistake and go to that restaurant. Why when I decide to give them another try she recognizes me and starts being nasty right away. Then when my order didn’t have the hash browns (as stated on the menu) I told her and she says that I’ve already put a bad review on them once, why did I even come back after I said I wouldn’t in my last review? When I asked for the owner she says I am not welcome to come back to this restaurant. My family also thought her attitude was really bad. If the owner is reading this review, please reach out to me sir because your employees are refusing to allow me to speak to you regarding this experience. Sad that people have to act like this at someone else’s business, these kind of individuals are bad for your business cause what will they do to someone’s food in an act of...

Absolutely terrible.. It does not get any worse for food and service. I ordered nachos supreme, and they were a general mess in a bowl, made with zero care . Fajita nachos are supposed to be out on a plate and are made by carefully spooning beans Guac meat and cheese on each nacho, and then they are cheesed. In the middle of the plate is supposed to be lettuce, sour cream, and the tomatoes. Our cook just ladled this stuff like soup. It was disgusting. My date ordered the meatloaf and mashed potatoes "Dry", There was tomato sauce all over everything, the mashed potatoes were cold, and I had to get up to "FIND" the waitress. Mind you there were only 4 people in the entire place. She finally returns with warm potatoes, and I had to get up AGAIN. This happened 3 times for various things (to-go box, check ) . We were generally ignored. I finally chased her down for the check, and if I knew what was about to happen I would not have tipped her. I walked my date to the car and realized my To-Go box was on the table. I ran directly back in and she had already thrown it away.. I was only gone around 90 seconds. So the MIA waitress all of a sudden becomes Speedy Gonzalez and tosses my food. I will be calling the credit card company. The entire experience was horrifying. I got home and called, wanting to talk to the manager, and she was MIA also. 30 bucks +tip for a simple lunch and it was like dog food. I also agree with other reviewers that our waitress (if you can call her that) was family. She clearly could care less to keep that job.

• PLEASE* avoid this place...