Subway — Restaurant in Texas

With I could give ZERO stars! I went in today to get my workers food. The Italian herb and cheese bread 🥖 was hard! So hard! I call the subway to let them since they claim the bread is always fresh! The young lady casi (I believe was her name) said she would give me a refund. The district manger Randi gave me a call and said they will NOT return money with out a sandwich! I told her that not what the manger of store said she said well I’m her boss! She also stated to me while I’m touching the bread and the bread is not hard! I told her well I still have half of a sandwich right here if you would like I can take you my sandwich so you can see how hard the bread is! She said well I can’t give you a refund with half of a sandwich! I said that is fine. I said I’m letting you know because you’re saying the bread is fresh and I’m letting you know that the bread is not fresh and I can take it to you so you can see.! She was just very unprofessional basically calling me a liar! I would not be visiting this subway and will not recommend this sub to...

I placed an order through the app today at 5:05pm, Sunday, June 23. One of the sandwiches that I ordered was the Pizza Sub, which includes their "signature marinara sauce." It makes sense as it is a pizza on a sub .... Low and behold, I get the food home, and there is not a drop of marinara sauce nor any other condiment on it. It's just a dry sandwich with peperoni and cheese and onion. I call them to complain, and they state that it's the normal way they make this sub. WHAT! I tell them that it's clearly a pizza sub, and it says it has marinara sauce in the app. That's when I'm told that they don't make their sandwiches according to the app, but as it is printed out for them. I call B.S. I spoke with the on-duty manager named Shelby. And another employee prior to her. Both were unapologetic and basically told me that's the way they make them.... If you're not going to make them the way it says in the app, why take orders through the app?!? I recommend driving into town if you need a sub sandwiche and don't waste your time...

we went there today and it was extremely slow it took 15 minutes for one salad and there was only one lady mine to see images of head of me the boy's name on his name tag said Edward and as I approach the counter he just stared at me and I looked back at him and he continue to stare he didn't say like how can I help you or how are you nothing just stared at me so I gave him my order that's how it started off and just went downhill from there is just very slow my husband and daughter with me and they did not even order because we didn't want to wait there forever and another gentleman came in and he left he didn't even order another lady was there she was on break but the boy could have handled it if he would have just hurried showed some sense of urgency he had facial hair looked very ungroomed.and for the positive the food is always get their fresh I love that they have soup they didn't have broccoli and cheese today only chicken noodle but I love that the soup is back fresh food great job on that aspect of things and...