Viva Jalisco — Restaurant in Texas

The pozole here is the bomb!! I’ve been coming to the restaurant since 2015 and now we go 1-2 a month not like before since like everywhere the prices have increased. Last year I would go with my kids to eat here and I would pay less than $50 this year $65 or more. Ohhhh and their miches are very good i always have me one or two when there even with a tipo chico. We will still continue to come here for pozole 😄😋

Update: today we decide to go out the norm and the food we got was disguising!!! The meat was hard and chewy, then enchilada on the mar y Tierra plate 🤮 now we know that this place is only good with their pozole. I made sure the lady who is the cashier there for many years that we didn’t have a good experience since she did take her time to ask. Miche was still good. (Ohhh my kids had camarones empanizados and they were salty. A gordita that did not look like a gordita...

Just ate at Viva Jalisco on Veterans Memorial for the second and last time. Flies were over bearing, found a long hair in my meal after eating half of it (GROSS). The waitresses tried to explain the flies by saying it is because the front door opens/closes. I haven't seen such a thing in other restaurants with doors! Other answer could be maggots in the kitchen creating more flies. Waitresses seem a bit distant and are very short on smile/friendliness. When I went to pay no mention of a courtesy meal or discount. When I asked to speak to the manager he told them to tell me he was busy (there were only 8 customers in the restaurant), bad customer service move. All in all one of the worst eating experiences of my 58 years! I was hoping for much more as it is close to...

I love coming to this place, we visit this place once a week but today I had a bad experience. They overcharged us, when I asked the cashier what she charged me for? she said the prices are higher and the tip was included. She never did a breakdown of the receipt. I still had it in my head, on my way home I called the restaurant and ask for a clarification, she charged me for a plate of enchiladas that we didn’t ordered and I don’t know what else. She apologized and told me if you want to come back I’ll give you $13 back (which the overcharge was around $30). I told her you should’ve done the brake down when I asked you in person keep the money and I will never go back and she said ok, very...