Wok Xpress — Restaurant in The Colony

I have had delivery on more than one occasion with this restaurant. Only 2 places in The Colony deliver to my work. I have also had to take my food back EVERY time I ordered from them. The rice is always sticky and tastes like dirt. I have had the teriyaki chicken and it also tasted like no teriyaki I have ever had. It was so NASTY! I have had the a couple other chicken dishes. Hoping it was just the one time that the food was horrible. NOPE! Not sure where they get their chicken but it does not taste like chicken at all. More like processed meat. I have spent at least $20 every time I have delivery due to the fact they have a minimum purchase and I include a tip of course. After work I take the cold nasty food back to them and ask for a refund. He is always willing to remake my food or refund my lunch price. However when I bring up that it cost me $20 for the lunch not $7.99 I am told that it is not their fault that I don't like their food. That means I go without lunch for the day and at 6:30 when I get off work I finally get to their store and he only refunds me $8 without budging on anything else. The last time I took it back the very rude manager and had made an agreement that I would never order from them again and he would never have to listen to my complaints. So far sacked lunches have not disappointed me like the food...

Sept 29th. Updated review.

We have ordered here a lot. My favorite meal is Cashew chicken but it doesn't have a lot of taste so we have been getting Garlic chicken and Broccoli Beef and it has been pretty good.

This time we ordered Garlic Chicken and Spicy Hunan Beef. Both plates were unsatisfactory. The chicken tasted like it was either a bit old or not marinated at all. The beef tasted cheap to us both. I don't know if this is due to Covid, saving money or if we ordered in a bad cooking night. I thought it was worthy of a review so you would know what you are getting. Be ready for a three. And hope for better. They deliver fast. Friendly service.

Old review- checked and My husband and I order from Wok Express at a least once a week because their food is really good, especially for to go food.. and I am pretty picky.

I wanted to write this review because they forgot to put cashew nuts on my food and I called them to tell them and the manager himself delivered the cashews and more egg rolls, minutes later. I am very impressed by the manager himself being so concerned about customer service. Thank you so much to Wok Express! You go above and beyond. I will continue to tell others about your good food...

My wife & I decided to order from this establishment because our go-to spot was closed. The place appeared to be abandoned on a busy Monday evening.

Walked in: I really did not know what to order, so the lady at the counter told me she would make what i desired. That sounds good! So, I ordered the garlic shrimp and the hunan shrimp for my wife.

Waited inside: I sat and noticed this place could use a Gordon Ramsey makeover. The seats looked dated. The was gloomy from the dark windows. The only plus was having the menu displayed on the wall, but even that is questionable. It looks ghetto 🙄

At home: Our meal was hot, but fairly large in portions. We opened the lid, and both smelled good. But it missed the mark. My dish was drowned in garlic sauce with tons of grease in sauce. My wife experienced the same. We both skimmed veggies & meat from the sauce to prevent an upset stomach. We ate the food because we did not want to waste money. Also, food lacked flavor...

Sorry, we will...